About PayZen
PayZen is on a mission to make healthcare affordable for everyone. Our platform improves both access and affordability for patients, while enhancing cash flow and reducing administrative complexity for medical providers. Backed by top-tier VCs, we are rapidly growing and working with leading hospital systems and physician groups across the U.S.
About the Role
PayZen is looking for a highly skilled and strategic Software Architect to lead the modernization of our core technology platform and drive new AI-powered capabilities. This role involves analyzing existing systems, designing a scalable and cost-efficient target architecture, and building a clear roadmap to get there.
As our Chief Architect, you’ll serve as a trusted technical advisor, partnering with product, engineering, and business teams to design scalable, secure, and resilient systems. You’ll guide the technical direction of the company, mentor engineers, and help evolve our architectural standards and best practices.
What You Will DoArchitectural Strategy
Evaluate current systems and infrastructure; define scalable, secure, and maintainable target architectures.Roadmap & Execution
Build migration plans from legacy to target state, including risk analysis, dependencies, and phased delivery.Cloud Architecture (AWS)
Design AWS-native architectures that optimize performance, scalability, cost-efficiency, and reliability.AI Architecture
Lead design and integration of AI capabilities with a focus on intelligent agents, LLMs, and automation workflows. Leverage services like AWS Bedrock, OpenAI APIs, and open-source agent frameworks.Cross-Functional Collaboration
Partner closely with product and engineering leadership to define the technical roadmap and delivery strategy.
Operational Excellence & Leadership
Define and uphold architectural and technical standards across engineering teams.
Ensure compliance with regulatory and security frameworks (e.g., SOC 2, HIPAA).
Serve as the primary technical escalation point for architecture and infrastructure concerns.
Mentor developers on system design, scalability, and performance.
Stay hands-on through POCs, technology evaluations, code reviews, and monitoring production health.
Experience: 5+ years as a Software Architect or in a similar senior engineering role in complex, distributed systems.
FinTech Background: Proven experience working in or with FinTech companies (e.g., payments, lending, embedded finance).
AI/Agents: Practical experience with modern AI platforms (e.g., OpenAI, LangChain, LlamaIndex, AWS SageMaker) and knowledge of agent-based systems.
Cloud Mastery: Deep hands-on experience designing and maintaining infrastructure on AWS.
System Design: Expertise in microservices, event-driven systems, and RESTful APIs.
Programming: Proficiency in TypeScript, JavaScript, Node.js, or similar backend technologies.
Communication: Strong interpersonal and written skills; ability to communicate clearly across engineering and executive stakeholders.
Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
Experience working with the U.S. healthcare system (e.g., HIPAA-compliant applications, claims or billing systems).
Familiarity with AI agent frameworks (e.g., AutoGPT, AgentGPT, ReAct-based architectures).
Proven track record of deploying AI-driven solutions to production.
Experience working in early-stage or growth-stage startups.
Prior collaboration with or employment in FinTech startups.
An opportunity to positively affect the lives of thousands of patients.
A flexible lifestyle that fits the modern work-life balance.
A chance to join a high-growth company.
Highly skilled co-workers with whom you can grow your skill set.
Be a part of a team that revolutionizes medical payments in ways never seen before.
The ability to impact company values and culture in a collaborative environment - we value all comments and suggestions
Competitive pay and stock options.
Top Skills
What We Do
PayZen's embedded, AI-powered patient financing solutions drive a significant revenue lift for healthcare providers while improving patient affordability and satisfaction.
Our platform automatically engages patients who need flexible payment options and offers them interest-free payment plans for up to 60 months tailored to their unique ability to pay. At the same time, we can pre-fund providers without recourse, eliminating bad debt and bringing A/R days to zero. Providers get a much higher patient payment rate and accelerated cash. Patients get affordable access to care and an intuitive payment experience.
While we got our start in patient financing, PayZen's vision is broader than breaking large balances into monthly payments. We are building an integrated, data-driven platform that automates manual processes to holistically address the affordability needs of patients, resulting in an overall increase in revenue for providers.
We have an amazing team, a big market and top tier investors. More importantly, our mission is our motivator: we are hyper-focused on making a dent in America's healthcare affordability crisis, improving the lives of patients and providers alike.
Why Work With Us
At PayZen, we are building an efficient and effective team of “A-players” with a big goal: transform access to healthcare. That requires intentionality around how we show up to work everyday. We’ve defined a set of values and a playbook called, The PayZen Way to keep us aligned, focused, and moving forward together.
Gallery
.png)
