SUMMARY:
The Chief Administrative Officer (CAO) serves as a senior executive leader responsible for aligning Bethanna’s administrative operations and strategic advancement efforts in support of the agency’s mission, program services, and community impact. The CAO ensures Bethanna’s internally and externally facing operational systems, along with organizational priorities, are coordinated, responsive, compliant, and positioned to support high-quality service delivery.
The CAO provides oversight for key administrative functions, including Information Technology, Facilities, HIPAA/related compliance, and emergency preparedness while also leading strategic advancement functions such as Development/Advancement, communications, community impact reporting, strategic planning, as well as new program and business development.
As an executive leader, the CAO partners with the CEO and executive leadership team to champion Bethanna’s Christian mission, Core Values, advance organizational priorities and culture, lead cross-functional initiatives, and implement systems that support quality, scalability, and sustainability across Bethanna.
QualificationsEDUCATION/EXPERIENCE:
- Master’s Degree (nonprofit management, public administration, business administration, social work, or human services)
- 12-15+ years of progressive leadership experience, preferably in a nonprofit, social service, or other mission-driven organization.
- Minimum of 5 years’ experience in a senior executive role reporting to CEO (e.g. COO, CAO, Executive Director, VP, or equivalent).
- Demonstrated success in leading multiple departments simultaneously.
- Subject matter expertise in project execution, compliance, change management, etc., applicable to nonprofit human services.
Skills Required
- Master's degree in nonprofit management, public administration, business administration, social work, human services, or a related field
- 12-15 or more years of progressive leadership experience, preferably in a nonprofit, social service, or mission-driven organization
- At least 5 years of experience in a senior executive role reporting to a CEO
- Demonstrated success leading multiple departments simultaneously
- Subject matter expertise in project execution, compliance, and change management applicable to nonprofit human services
What We Do
Bethanna is a Christian non-profit organization dedicated to providing a high-quality system of care for children and families to ensure safety, restore emotional wellness, and build family stability. Operating in Philadelphia, Southeastern, and Central Pennsylvania, the agency specializes in adoption, child welfare services, and behavioral health care, focusing on strengthening families, promoting resilience, and offering hope to children and teens in their communities.
