If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Position Overview:
The Check Processing Specialist demonstrates a comprehensive understanding of daily operational processes, applicable regulations, policies, and procedures to support efficient and accurate check processing operations. The Specialist is responsible for coordinating and performing the timely processing, balancing, and reporting of transit items, transit returns, inclearings, ATM check deposits, and mobile check deposits. This is a critical operational role with non-deferrable responsibilities that must be performed to meet Regulation CC requirements and Federal Reserve processing deadlines.
Essential Responsibilities:
- 30% - Responsible for processing daily check presentment files and building, verifying, and transmitting cash letter files to the Federal Reserve. Process transit check returns in accordance with regulatory requirements and established deadlines. Process requests for mobile check deposit suspensions and reinstatements and ensure the timely handling of deleted ATM deposit items.
- 30% - Responsible for reviewing, researching, and repairing rejected check items, including MICR line exceptions, to ensure accurate and timely processing while minimizing operational risk. Perform item verification and data validation to ensure the accuracy of check information and related corrections.
- 15% - Maintain a comprehensive understanding of check processing operations, applicable regulations, policies, procedures, and departmental workflows. Assist with training, mentoring, and providing operational guidance to new team members.
- 15% - Provide timely, professional support to branches and internal departments by researching issues, resolving exceptions, and delivering effective troubleshooting assistance.
- 10% - Coordinate the completion of daily operational reports and other departmental responsibilities. Create, maintain, and update department procedures to ensure accuracy, consistency, and compliance. Complete special projects and other duties as assigned.
Required Education & Experience (Knowledge, Skills, & Abilities):
- High School Diploma or GED.
- Minimum of two years of relevant work experience.
- Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
- Proficient keyboarding and 10-key data entry skills with a high degree of speed and accuracy.
- Ability to maintain sustained visual attention and concentration while performing detailed work.
- Ability to perform effectively in a fast-paced, deadline-driven environment while managing multiple priorities and high work volumes.
- Strong analytical, problem-solving, and decision-making skills.
- Demonstrated ability to work independently, prioritize competing demands, and exercise sound judgment in a deadline-driven environment.
Preferred Education & Experience (Knowledge, Skills, & Abilities):
- Bachelor's degree.
- Strong written and verbal communication skills.
- Excellent organizational skills and attention to detail.
Job Environment & Physical Requirements:
- Hybrid expectations (remote and on site)
- Sitting, telephone, computer for prolonged periods.
- Carrying, lifting, push/pull up to 15 lbs.
- Visual acuity is necessary for data entry and corrections.
- Background noise from other employees and office equipment.
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
Skills Required
- High School Diploma or GED.
- Minimum of two years of relevant work experience.
- Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
- Proficient keyboarding and 10-key data entry skills with a high degree of speed and accuracy.
- Ability to maintain sustained visual attention and concentration while performing detailed work.
- Ability to perform effectively in a fast-paced, deadline-driven environment while managing multiple priorities and high work volumes.
- Strong analytical, problem-solving, and decision-making skills.
- Demonstrated ability to work independently, prioritize competing demands, and exercise sound judgment in a deadline-driven environment.
- Bachelor's degree.
- Strong written and verbal communication skills.
- Excellent organizational skills and attention to detail.
SECU Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SECU and has not been reviewed or approved by SECU.
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Retirement Support — Immediate 100% vesting and a 200% employer match on employee 401(k) contributions from 1–5% of pay (up to a 10% employer match) stand out. This level of support is described as unusually rich among financial‑services employers.
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Leave & Time Off Breadth — 11 paid holidays plus 16 floating‑holiday hours, paid parental and caregiver leave, bereavement and volunteer time, and PTO that can reach 32 days per year with carryover up to 280 hours. These provisions provide predictable time off and flexibility across life events.
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Healthcare Strength — Medical (PPO or HDHP) with HSA/FSA options, dental including a minor‑child orthodontia option, and vision are available for employees and eligible dependents. Employer‑paid basic life/AD&D and short‑term disability, with subsidized long‑term disability, add robust income protection.
SECU Insights
What We Do
Even though we're North Carolina's largest credit union, we're still just "people helping people." We currently serve over 2.6 million members through more than 270 branch offices - and growing! Members have 24/7 access to account services from over 1,100 ATMs, as well as via phone, our website, and the SECU Mobile App. Since 1937, we've provided financial services to employees of the State of North Carolina, public boards of education, and employees of associations formed for the benefit of State employees, as well as their immediate family members. We are the trusted provider of financial services for millions of members. And, according to Forbes Magazine, we're the best credit union in North Carolina. State Employees' Credit Union (SECU) is an Equal Housing Opportunity lender and federally insured by NCUA. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
