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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role
The Check Processing Specialist is responsible for coordinating with the mailroom and remittance processing team to ensure checks are accurately posted and deposited in a timely manner. Responsibilities include, but are not limited to, verifying correct check postings, investigating unposted checks, depositing checks into the appropriate accounts, and processing check returns.
What you’ll do:
- Collect and organize incoming checks via mail.
- Review and verify payments for accuracy before deposit.
- Deposit checks into the appropriate corresponding accounts.
- Processes check returns efficiently and accurately.
- Process unable to locate checks
- Process the department's outgoing mail.
- Investigate and resolve payment issues and discrepancies as they arise.
- Utilize available resources, including the knowledge base, to ensure adherence to policies and procedures.
- Create and update Standard Operating Procedures (SOPs) as needed.
- Maintain thorough and accurate documentation by using notation tools to record interactions clearly and concisely.
What you’ll need:
- Must be able to work under tight deadlines
- Excellent written and oral communication skills.
- Strong attention to detail and accuracy.
- Professional demeanor and strong work ethic.
- Ability to exhibit grace under pressure and tight deadlines while navigating complex work assignments/situations efficiently and effectively.
- Time management skills and the ability to multitask.
- Establish productive working relationships with co-workers, management, and members.
- Self-motivated and able to work independently, applying analytical skills required to manage tasks.
- Excellent organizational and time-management skills.
- Ability to take on projects as needed.
*This position will be in office. Remote options for this position are not available.
What the Team is Saying
What We Do
SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions.
Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world.
For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way.
At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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SoFi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
