Charter Coordinator

Posted 15 Days Ago
Be an Early Applicant
Cleveland, OH, USA
In-Office
Junior
Aerospace
The Role
Coordinates charter aircraft coverage for Owner trips by sourcing and negotiating vendor quotes, matching aircraft to trip requirements, verifying safety and compliance, monitoring vendor performance, flight-following trips, resolving operational issues, and auditing invoices. The role requires close collaboration with scheduling, operations, client services, and external charter suppliers while providing responsive, detail-oriented service in a 24/7 environment.
Summary Generated by Built In

Flexjet is currently seeking qualified individuals to join our Operations department as a Charter Coordinator. This position works closely with the Scheduling Department and outside suppliers to ensure all Owner trips are covered to meet company standards and the expectations of our Owners.

Responsibilities:

  • Request charter quotes from third party providers via phone, email, and/or web.
  • Develop an expert understanding of the aircraft in our fleet as well as available aircraft in the charter market (i.e. range, capacity, necessary runway length etc.)
  • Ensure that trips are scheduled on aircraft that meet owner expectations and specifications.
  • Identify and escalate issues of immediate importance to operations management and client services.
  • Negotiate pricing to optimize buying strategies.
  • Establish strong working relationships with charter vendors as well as develop new relationships.
  • Ensure Flexjet safety standards are met by vendors prior to every trip.
  • Flight follow every trip to ensure on time performance.
  • Audit and approve invoices for payment.
  • Monitor vendor performance and contract compliance.
  • Provide excellent customer service through prompt communication and fanatical attention to detail.
  • Perform other related duties and responsibilities as assigned by management.

Qualifications:

EDUCATION & EXPERIENCE

  • Bachelor’s degree or equivalent from a 2-year college or technical school; 1-3 years of related experience preferably in an aviation/logistics environment; or equivalent combination of education and experience.
  • Knowledge of FARs in regard to Part 91, 121, or 135 airline operations is preferred.
  • Must have working knowledge of Microsoft Office products and the aptitude to learn customized company software programs.

REQUIRED SKILLS

  • Candidate should work well in a fast-paced environment and be flexible to the changing needs of the business.
  • Must be detail oriented and able to work productively, independently, or within a team.
  • Excellent oral/written communication and problem resolution skills are required.
  • Successful candidate will maintain a high level of professionalism while multi-tasking various real time situations in a fast-paced environment.
  • Our operation is 365/24/7 and candidates must be willing to work nights, weekends, and holidays as schedule dictates.

#LI-MS1

Skills Required

  • Bachelor’s degree or equivalent education from a two-year college or technical school
  • 1–3 years of related experience, preferably in aviation or logistics
  • Knowledge of FARs related to Part 91, 121, or 135 airline operations
  • Working knowledge of Microsoft Office products
  • Ability to learn customized company software programs
  • Excellent oral and written communication skills
  • Problem resolution skills
  • Ability to work independently and within a team in a fast-paced environment
  • Detail orientation and ability to multitask in real-time situations
  • Availability to work nights, weekends, and holidays as scheduled

Flexjet Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flexjet and has not been reviewed or approved by Flexjet.

  • Retirement Support — Retirement benefits include a dollar-for-dollar 401(k) match up to 6%, with pilots eligible for added company retirement contributions and a deferred compensation program that begins after year three. Feedback suggests these features lift total retirement value beyond base pay for pilots and certified technicians.
  • Wellbeing & Lifestyle Benefits — Pilot work rules emphasize home basing across 115+ domiciles, company-paid positioning on scheduled days, no reserve or calls on days off, and the ability to keep hotel and airline points. A high per diem and company-paid training further support day-to-day quality of life.
  • Pay Growth & Progression — Pay is considered to have improved for pilots in 2024+, with first-year totals rising and base pay viewed as good relative to some Part 135 operators. Feedback suggests several non-flying roles track at industry standard or slightly above, aligning with local market medians.

Flexjet Insights

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The Company
HQ: Cleveland, OH
1,304 Employees
Year Founded: 1995

What We Do

Flexjet first entered the fractional jet ownership market in 1995. Flexjet offers fractional jet ownership and leasing. Flexjet’s fractional aircraft program is the first in the world to be recognized as achieving the Air Charter Safety Foundation’s Industry Audit Standard, is the first and only company to be honored with 21 FAA Diamond Awards for Excellence, upholds an ARG/US Platinum Safety Rating and is IS-BAO compliant at Level 2. Flexjet’s fractional program fields an exclusive array of business aircraft—some of the youngest in the fractional jet industry, with an average age of approximately six years. In 2015, Flexjet introduced Red Label by Flexjet, which features the youngest fleet in the industry, flight crews dedicated to a single aircraft and the LXi Cabin Collection of interiors. To date there are more than 40 different interior designs across its fleet, which includes the Embraer Phenom 300, Challenger 350, the Embraer Legacy 450 and Praetor 500, Global Express, the Gulfstream G450, G500, G650 and G700, and the Aerion AS2 supersonic business jets. Flexjet is a member of the Directional Aviation family of companies. For more details on innovative programs and flexible offerings, visit www.flexjet.com or follow us on Twitter @Flexjet and on Instagram @FlexjetLLC.

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