Chargeback & Recovery Specialist

Job Description Summary:A/R specialist is responsible for verifying customers' A/R payments and validating chargebacks through substantiation of back-up documents, contracts and/or communication with internal teams as well as customers' A/P. Invalid chargebacks are to be claimed while A/R accountant clears valid ones in SAP system by issuing CM. A/R Specialist is also to analyze/investigate each customer’s performance report and chargebacks to improve the Company’s net income by closely working with internal operational/administrative teams as well as outside professionals.

Job Description:

Responsibilities:

• Validating chargebacks on A/R payments while processing the payments and managing customers' A/R
• Clearing chargebacks in SAP system by issuing a credit/debit memo
• Working with internal teams and managing outside professionals to minimize chargebacks
• Analyze and review customer’s performance report
   

Qualifications:

• Bachelor’s / Associate’s degree in business fields preferred
• Professional verbal and written communication skills
• High level of attention to detail with dedication to accuracy and excellent problem-solving skills
• Ability to analyze documents and resolve disputes in a timely manner
• Proficiency in MS Excel skills

We offer a competitive benefits package!(*Eligibility may vary.)

• 401(k) Savings Plan

• Premium Medical Insurance Coverage

• Year-end Bonus Plan

• Paid Time Off (PTO) based on seniority

• Paid Holidays

• Onsite Employee Fitness Center with Indoor Racquetball Court and Yoga Room

• Summer Friday

• Complimentary Gourmet Breakfast, Lunch, and Dinner

• Relocation Support for New Hires*

• Work Anniversary Recognitions

• Congratulatory & Condolence Gifts

• Employee Referral Bonus Program

• License/Certification Reimbursements*

• Corporate Employee Discounts

• Visa Sponsorships (100% paid by the company) i.e., New H-1B, H-1B Transfer, O-1, and Green Card

• Commuter Support (Shuttle Bus Program)*

• Vehicle Perks*

Qualification(s):Education(s):Bachelor of Science (B.S)

Work Experience:Experience Range II: 2 - 4 years of relevant experience or industry exposure in a related field

Skill(s):Chargeback

Language(s):English

Certification(s):Not Applicable

The anticipated compensation range is

21.50 - 39.75 USD Hourly

Actual compensation will be determined based on various factors including qualifications, education, experience, and location. The pay range is subject to change at any time dependent on a variety of internal and external factors.

Kiss Nail Products, Inc., KDC GA Corp., Ivy Enterprises, Inc., AST Systems, LLC, Red Beauty, Inc., or Dae Do, Inc. (collectively, the “Company”) is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.