Charge Entry (Hybrid) - Back Office

Posted 3 Days Ago
Be an Early Applicant
Wilmington, NC, USA
Hybrid
Junior
Healthtech
The Role
Posts charges accurately to patient accounts, prepares electronic claims for payer transmission using NextGen Practice Management, documents charge-related issues, and follows healthcare privacy and safety requirements. The role requires accurate data entry and weekly in-office attendance to assist with mail sorting.
Summary Generated by Built In

** Must come into the office at 3147 S. 17th St. once a week to help the team with mail sorting.**

About Wilmington Health

Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve.

Purpose:

  • Accurately post charges to patient’s accounts

Essential Duties/Responsibilities: 

  • Posts charges to the patient’s account
  • Utilizes the electronic claims preparation module of the NextGen Practice Management system to submit claims for transmission to payers
  • Maintains accurate documentation within the NextGen Practice Management system of any comments or issues regarding charges for a particular date of service
  • Follow all health care privacy and safety rules

Other Duties:

  • As assigned by manager

QUALIFICATIONS

Required

  • Ability to efficiently enter data with a high degree of accuracy

Preferred: 

  • One year experience in a Medical Business Office
  • Basic Microsoft Excel Skills

Wilmington Health is an Equal Opportunity Employer committed to providing equal opportunities to all applicants and employees. We are committed to treating everyone equally and with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran’s status, sexual preference, disability, genetic information or any other class protected under state or federal law.


ADA Physical Demands:

Rarely (Less than .5 hrs/day) Occasionally (0.6 – 2.5 hrs/day) Frequently (2.6 – 5.5 hrs/day) Continuously (5.6 – 8.0 hrs/day)

Physical Demand

Required?

Frequency

Standing

Rarely

Sitting

Continuously

Walking

Occasionally

Kneeling/Crouching

Rarely

Lifting

Rarely


Charge Entry Coordinator Competencies

 

General

  1. Customer Service
  2. Professionalism/Integrity/Responsibility
  3. Teamwork/Process Focus
  4. Dependability/Punctuality
  5. Interpersonal Relationships/Communication
  6. Judgment/Decision Making/Problem Solving
  7. Quality/Quantity
  8. Initiative
  9. Safety/Housekeeping
  10. Organizational Skills/Time Management

Department Specific

Skills Required

  • Ability to efficiently enter data with a high degree of accuracy
  • One year of experience in a medical business office
  • Basic Microsoft Excel skills
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The Company
HQ: Wilmington, North Carolina
752 Employees
Year Founded: 1971

What We Do

Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty clinic with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. In 2013, Wilmington Health was named a 2013 Acclaim Award Honoree by the American Medical Group Association (AMGA). The prestigious honor is awarded annually to only three national healthcare organizations. Previous esteemed Acclaim Award Honorees include Mayo Clinic Health System, Johns Hopkins Medicine, and The Cleveland Clinic. Wilmington Health’s drive to become a High Performance Health System (HPHS) began over five years ago by taking a programmatic approach involving a three part system of change including direction setting by our leadership, process improvement at the ground level, and a redesign of the most elemental processes throughout the organization. A priority was given to paying careful attention to metrics, analysis, and critical assessment of each innovation and how these changes may affect the total cost of care. Only by understanding each of these aspects at work, was the organization able to pragmatically and intelligently design a future approach to the provision of healthcare. Additionally, Wilmington Health leadership began to put greater focus on creating a culture of change within the organization, understanding that this is the most powerful tool in any transformative process. Included were new and improved support systems for staff and providers and development of an inspirational approach to leading the entire team to provide patient-centered healthcare. July 2012, Wilmington Health partnered with Blue Cross and Blue Shield of North Carolina to form an ACO agreement. This was the first insurer-provider Accountable Care Organization in the region.

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