Chapter Lead Enterprise Architecture

Te Tākinatanga - Our Story 

Ko tā Contact e whakapono nei, ko te taiao tonu te taonga nui katoa o te ao. 

Koinei mātou e whai atu nei kia mahue atu i a mātou tētahi ao hauora ake, tēnā i te ora i kuhu ai mātou. 

He pakihi whakarato hiko, ipurangi mātou, engari arā kē atu anō ā mātou taha. 

Kei te whakawhanake mātou i ā mātou mahi ake, i ngā ara hoki e whai hiko ai a Aotearoa, kei te kōkiri kia tukua te hiko tukurua, ā, kei te whakaputa i tētahi wheako matihiko mō ā mātou kiritaki kāore anō kia kitea i tēnei whenua. 

He tīma kotahi mano mātou nō ngā hau e whā, e ngākau nui ana ki ā mātou mahi, e aroha ana tētahi ki tētahi, e ako ngātahi ana, e whakapono tahi ana ki ā mātou tikanga ārahi: mā te manaaki kia toa, ka mana te katoa. 

At Contact, we believe home is the most important place in the world. It's all part of our vision to leave Aotearoa better than we found it. We’re a power, mobile, and broadband company, but we’re so much more than that. We are transforming the ways we mahi, and how Aotearoa is powered, leading the charge on renewable energy and digitising customer journeys in ways not yet seen here. A team of 1000+ from all walks of life who love what we do, look out for each other, and learn from one another every day, we’re stoked to be guided by our tikanga: we touch lives to make life better.

With technology playing a bigger role in everything we do, the Chapter Lead – Enterprise Architecture is all about bringing our tech and architecture strategies, practices, and plans together. It’s a key leadership opportunity in our Technology Innovation team, helping steer Contact towards a future that’s digital and ready for anything. You’ll be joining a collaborative, forward-thinking team who work with everyone across the business to deliver smart, user-focused solutions. You’ll get to make a real difference helping us lead Aotearoa’s decarbonisation journey.

Kōrero mō te tūranga | About the role    

Imagine leading the architectural vision that shapes how Contact Energy powers Aotearoa’s future. As our Chapter Lead – Enterprise Architecture, you’ll be at the heart of our technology transformation, guiding a passionate team and influencing decisions that ripple across the business.

You’ll work alongside innovative thinkers in our Technology Innovation team, collaborating with business and technology leaders to design solutions that really matter. No two days will be the same: maybe you’re mapping out a new enterprise roadmap, mentoring talented architects, or championing best practices that

Your voice and ideas will shape how we deliver value, not just for today, but for generations to come. You’ll have the freedom to experiment, challenge the usual way of doing things, and see your work making a real impact as we help decarbonise New Zealand and digitise the customer experience.

• Develop and roll out an enterprise architecture strategy that lines up with our business goals.
• Work closely with technology and business leaders to make sure our solutions fit real-life needs.
• Set chapter goals and performance expectations; mentor, coach, and help the team grow their craft.

• Lead the way in choosing platforms, tools, and integration approaches to keep us agile and compatible.
• Embed technical governance, risk management, operational readiness, and collaboration across teams.

Ko wai koe | About You   

You’re a strategic thinker and people leader, passionate about shaping the future of technology and architecture. You thrive in collaborative environments, enjoy mentoring others, and bring a growth mindset to everything you do.

We’re ideally looking for:

• Led technical teams and people before, with at least five years’ experience in a similar role
• You know enterprise architecture principles, frameworks, and roadmaps inside and out
• Analytical skills that shine when it comes to integration and designing smart solutions
• You’re a clear communicator who builds strong relationships across both business and tech teams
• Hands-on experience using Agile methods like Scrum, Kanban, and Lean
• You’re curious and love keeping up with the latest in tech
• You’re inclusive, collaborative, and know how to bring people together and inspire them
• You’re comfortable when things aren’t set in stone and you know how to lead positive change
• Extra points if you’ve worked in the energy, internet service, or telco industries
• It’s handy if you understand the New Zealand electricity and gas markets
• Experience with ITIL processes and best practices is a plus

If you’re after a senior role where you can really make a difference, develop your career, and be part of a supportive team ready for the future, we’d love to hear from you!

As we head into the festive season, we won’t be actively reviewing applications until we’re back on board from Monday 12 January. Applications close on Sunday 11 January 2026, so feel free to apply anytime—we’ll pick things up as soon as we return!

Contact is not a place you’ll stagnate. We are growing and offer superb learning and development opportunities along with a bunch of other perks like free health insurance cover, boosted KiwiSaver, access to Contact Shares, a ‘Good to be Home’ annual payment toward your home set up & wellbeing, a trail-blazing parental leave policy, twice yearly payments towards Contact Energy products, and more.

We are big on stories here at Contact, so if you have one that you think might align with what we are looking for – we would love to hear from you!  

Here at Contact Energy (Te Mata Hiko), we know our strength lies in developing a sense of belonging - one that helps us attract and retain people with a broad range of perspectives and experiences.

We’re committed to creating a workplace where everyone feels valued, respected, and empowered to bring their whole selves to work. Our goal is to reflect the diversity of our customers and communities to help build a better Aotearoa New Zealand.

We have a rich community of talented people that we support to thrive at Contact.

Our inclusive hiring process is designed to embrace the diversity of Aotearoa New Zealand, ensuring a wide range of perspectives are included in our decision-making and helping reduce bias along the way.

The wellbeing of our kaimahi is super important to us.

We use employee insights to offer a range of initiatives and resources to support physical, mental, financial and emotional wellbeing – including flexible working arrangements, employee network groups and a market-leading parental leave policy.

At Te Mata Hiko, we want everyone to thrive. We welcome applicants far and wide - of every age, stage, background, and pride. Join us and be part of a team that values your passion and attitude just as much as your experience and skills.

Please note, only candidates with the right to live and work in New Zealand will be considered for this role.

Research shows that while men apply to jobs where they meet 60% of the criteria, women and those in underrepresented groups tend to only apply if they tick every box. We're not about box ticking, so if you think you have what it takes but don't meet everything stated above, please still get in touch. We'd love to kōrero.

Te Mata Hiko (Contact Energy) does not accept any CVs received from recruitment agencies where a formal engagement has not been confirmed and agreed to with our Talent team. In the event that unsolicited CVs are submitted by recruitment agencies, Te Mata Hiko (Contact Energy) reserves the right to contact these candidates directly and consider them for current/future vacancies without any financial obligation to the recruitment agency in question. This will also apply to any CVs sent directly to line managers.