Channels & Publishing Subchapter Lead

Posted Yesterday
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San José, San José, CRI
In-Office
Senior level
Healthtech • Biotech • Pharmaceutical
The Role
Leads the Channels & Publishing subchapter within Roche’s Global Digital Hub. Responsibilities include coordinating operations, managing resources, coaching and developing team members, ensuring capability growth, attracting and retaining talent, collaborating across matrixed organizations, supporting agile operating models, and establishing business process governance and documentation.
Summary Generated by Built In

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Relocation benefits are not available for this job posting.

Position Summary: As a Subchapter Lead in the Global Digital Hub within Roche Services & Solutions, you ensure delivery of the Hub’s long-term outcomes, strategy, and priorities; inspire subchapter members to collaborate across the network and contribute to Roche’s Ten-Year Ambitions; drive embedding of the new operating model and role model agile collaboration; and help shape the Hub’s future by developing cutting-edge digital capabilities and supporting colleague development across Social Media Management, Channels & Publishing, Creative Design, Digital Campaign Management, Marketing Automation, and Digital Operations.

The Opportunity:

  • Coordinate the operation of the subchapter; onboard and develop team members by providing coaching and other support to maintain the high effectiveness of assigned activities related to the Channels & Publishing Chapter managed within the Global Digital Hub. Ensure the team members have the required proficiency to execute work packages, deliver the objectives, and seek ways of continuously improving

  • Responsible for resource management and continuous monitoring of resource utilization and customer satisfaction within the subchapter

  • Ability to collaborate effectively with different Chapters and Subchapters and other RSS organizations for business impact and to deliver on business and RSS strategies

  • Accountable for and fostering the capability development of the team members

  • Find, attract, develop, and retain talent commensurate with evolving functions and business needs, reflecting the diverse world around us at all levels

  • Business Process Management: As a center of excellence, establish process governance principles and maintain proper documentation within the scope of responsibility

Who you are:

  • 7+ years of experience working in digital operations for large organizations, agencies, or startups

  • 3+ years of experience in people development, coaching, and leadership with end-to-end accountability (incl. big picture and impact understanding, engaging others to ensure a successful outcome)

  • Strong communication skills in English (written and spoken) are essential. Additional languages are a plus, based on region/customer requirements

  • Successfully navigating complex, multicultural, and highly matrix environments with project and change management skills

Please note: Resumes must be submitted in English, as our interview panel may include participants from outside your local country.

#LI-DC1

 

 

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.


Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

Skills Required

  • 7+ years of experience working in digital operations for large organizations, agencies, or startups
  • 3+ years of experience in people development, coaching, and leadership with end-to-end accountability
  • Strong written and spoken English communication skills
  • Experience navigating complex, multicultural, and highly matrixed environments
  • Project and change management skills

Roche Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Roche and has not been reviewed or approved by Roche.

  • Retirement Support U.S. materials describe a 401(k) with both matching and an additional company contribution, supported by formal plan documents and true‑up features. This structure is positioned as a standout element of the total package, particularly at Genentech.
  • Leave & Time Off Breadth Time‑off provisions include substantial vacation, a year‑end shutdown, and a paid six‑week sabbatical after six years. These elements indicate a recharge‑oriented approach within the U.S. offering.
  • Healthcare Strength Company materials emphasize comprehensive medical, dental, vision, and mental‑health resources alongside well‑being programs. Benefits pages consistently highlight breadth across core health coverage elements.

Roche Insights

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The Company
Provincia de Buenos Aires
93,797 Employees
Year Founded: 1896

What We Do

Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI).

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