Channel Support Specialist

Your Title: Channel Support Specialist

Job Location: Westminster, CO (Hybrid role)

Our Department: Field Systems

The Trimble Field Systems group is hiring for a motivated and detail-oriented individual to join our team as a Channel Support Specialist to provide day to day support for a range of channel management activities, tasks and projects. 

What You Will Do

The role will be focused on working with the Field Systems Channel Enablement and Channel Expansion teams as well as others across the organization to support, manage and deliver on a wide range of day to day activities and projects — including daily sales and dealer support needs, dealer contracts and other dealer support tasks.

This is an excellent early career opportunity for a recent graduate looking to gain and develop experience in channel management, contract management, market analysis and other channel support operations. It provides a unique opportunity to gain hands-on experience in channel management and sales operations within a supportive and collaborative environment. The successful candidate will be motivated and passionate about working as part of a team driving activities through to completion. 

• Providing timely day to day support to the Channel Enablement & Channel Expansion teams

• Closely working with sales, channel enablement and legal to provide detailed support for contracts, amendments and other legal documentation, leveraging existing templates and processes 

• Supporting and leading the work for projects and activities that enable sales operations and channel enablement to achieve their objectives and improve channel capability and performance

• Providing support for the coordination and management of channel expansion and transitions — reseller additions, mergers, splits and cancellation

• Providing support for analysis of financial and market data specific to a topic, issue or need that creates insights to improve the efficiency and effectiveness of the sector’s go to market strategies

• Serve as the point person for Channel Enablement & Channel Expansion to collect and route requests associated with the channel 

• Working on tasks and problems of diverse scope where a clear answer is not always apparent, providing analysis of key data / inputs and recommendations

• Leverages existing processes and follows standard practices and procedures in analyzing problems from which answers can be readily obtained

• Working with the channel development and sales operations teams to help vet and onboard new dealers

• Collecting, managing and asking questions to confirm details in order to clearly present key information

• Ensuring effective and timely communication with stakeholders for specific activities and projects with the appropriate level of frequency and formality

• Clarifying problem statements, understanding objectives, supporting the development of project plans as well as working with the team to monitor / track milestones, task completion and change management activities

• Supporting and leading the development of tools, templates, processes and other materials as needed

Success in the role is defined as:

• Developing close working relationships with key internal stakeholders, including channel enablement, channel expansion, sales operations, sales and legal

• Consistent clear communications and delivery of information, including timely and effective follow-ups

• Organized content that is easily available and leveraged by relevant teams

• Prompt and careful support with a strong attention to detail in creating, executing, and storing various types of documents related to contracts with resellers and partners 

What Skills & Experience You Should Bring

• Self-motivated, demonstrates initiative, highly flexible and able to successfully overcome challenges and manage ambiguity on a given activity or project

• Accountability to own activities, tasks and projects through to completion combined with a desire to find and provide the right information / answers in a timely manner

• Solid degree of sensitivity to urgency and time, with an ability to manage multiple activities and tasks simultaneously to get things done on time

• Solid level of tenacity and flexibility to work through tough problems that don’t have easy answers and relentlessly chase down the right answers

• Solid level of attention to detail

• Excellent communication and interpersonal skills

• The confidence to speak up with appropriate leaders when something doesn’t quite seem right. 

• Curiosity and good listening skills with an ability to manage multiple inputs and opinions

• Passionate about helping others to be successful

• Motivated with an ability to handle ambiguity and maintain a positive mindset

• Proficiency in Google Suite (Mail, Docs, Sheets, Slides, etc.) and Microsoft Office (Word, Excel, PowerPoint)

• Strong organizational skills and attention to detail

• Ability to work independently and as part of a team

• Comfortable with using or learning to use new tools for performing and tracking work (ie SalesForce, DOMO)

• Bachelor’s degree in Business, Marketing, or a related field

Desired Characteristics

Inspire: 

• Hold a global outlook and create an inclusive environment that embraces cultural differences.

• Evangelize the vision for Field Systems to drive channel excellence.

Engage:

• Be curious and humble by asking questions and striving to understand before responding.

• Value, solicit and respect others’ ideas and knowledge. 

Achieve: 

• Passionate about delivering results that support the business.

• Set high standards and continually raise the bar. 

• Use positivity, initiative and perseverance to remove barriers and complete tasks.

Trimble’s Inclusiveness Commitment

We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.

We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.

Trimble’s Privacy Policy

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Pay Equity

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Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

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Hiring Range:

60632

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78758

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Bonus Eligible?

No

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Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.

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Trimble is proud to be an equal opportunity employer. We welcome and embrace our
candidates' diversity and take affirmative action to employ and advance individuals
without regard to race, color, sex, gender identity or expression, sexual orientation,
religion, age, physical or mental disability, veteran status, pregnancy (including
childbirth or related medical conditions), national origin, marital status, genetic
information, and all other legally protected characteristics. We forbid discrimination and
harassment in the workplace based on any protected status or characteristic. A criminal
history is not an automatic bar to employment with the Company, and we consider
qualified applicants consistent with applicable federal, state, and local law.

The Company is also committed to providing reasonable accommodations for
individuals with disabilities, and individuals with sincerely held religious beliefs in our job
application procedures. If you need assistance or an accommodation for your job, contact

[email protected]