Channel Sales Specialist – Remarketing

Inside the Role

This position supports DTNA’s Fleet Services Group (FSG) by expanding FSG Services opportunities within existing large customer accounts. This role focuses on strengthening DTNA’s position in the resale and service lifecycle by driving service retention, lifecycle value, and brand loyalty at the point of vehicle turnover.
Working closely with the Manager, Channel Sales, this position develops programs, tools, and partnerships that help fleets and remarketing partners capture additional value through FSG Services. The role is critical in ensuring DTNA’s Go2030 strategy delivers measurable lifecycle and aftermarket growth.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

What You Drive at DTNA

• Customer Channel Growth & Support

  Develop and execute strategies to grow remarketing sales with existing large fleets, lease partners, and resale customers.

  Promote FSG Services to increase resale value, customer confidence, and network retention.

  Collaborate with sales and service teams to align remarketing offerings with fleet contract terms and trade cycles.

• Customer Relationship Management

  Serve as the primary contact for remarketing initiatives within DTNA’s key customer base.

  Work directly with fleet remarketing departments, resale managers, and customer sales teams to ensure consistent program execution.

  Provide customer support and training on FSG Services, resale processes, and lifecycle best practices.

• Sales Reporting & Analysis

  Track remarketing channel performance and report KPIs including FSG Services activations, renewals, and revenue per resale.

  Identify data-driven insights to improve participation and profitability across customer portfolios.

  Support business reviews and performance presentations for internal and external stakeholders.

• Cross-Functional Collaboration

  Partner with Marketing, Warranty, Legal, Product, and Connectivity teams to ensure alignment and compliance across all remarketing programs.

  Work with Finance and Operations to streamline billing, claims, and reporting processes.

  Support the development of go-to-market materials and lifecycle sales tools promoting FSG Services.

• Strengthen DTNA’s remarketing initiatives by integrating FSG Services into the vehicle resale lifecycle.

• Expand retention opportunities aligned with the Go2030 strategy to deliver measurable customer value and network growth.

• Enhance DTNA’s customer loyalty by maximizing uptime, resale value, and aftermarket participation throughout the ownership cycle.

Knowledge You Should Bring

• Bachelor’s degree in Business, Marketing, or related field (or equivalent degree) and 5+ years of experience in sales, fleet account management, or remarketing

• Strong communication and analytical skills with the ability to build trust across multiple customer levels.

• Proficiency in CRM systems (Salesforce preferred) and Microsoft Excel/Power BI.

• Ability to manage competing priorities across multiple customer accounts.

• Willingness to travel up to 40% to support customer visits, remarketing events, and internal meetings.

• An attached resume is required.

• Commercial vehicle or automotive background preferred.

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Fort Mill, SC US. Relocation assistance is not available for this position.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.