Channel Sales Solutions Engineer - Western Region

Here at Malwarebytes, we believe that when you’re free from threats, you’re free to thrive. It all started in 2008 with one person who needed help with a malware infection, and a community coming together to find solutions. In that moment in time a product was born for all people, with a mission to rid the world of malware. Our product has since grown and evolved, from removing malware, to protecting devices, to ever-changing prevention.

About ThreatDown

ThreatDown, the corporate business unit of Malwarebytes, is redefining cybersecurity for growing businesses with solutions that stop ransomware, malware, phishing, and AI-powered attacks. Our platform is trusted, intuitive, and built for lean IT teams that need speed without complexity. At ThreatDown, you’ll join a team driven by innovation, resilience, and a passion for empowering businesses to thrive securely. If you're ready to make a real impact in cybersecurity, we’d love to meet you.

ThreatDown is looking for..

A highly motivated and technically skilled Channel Sales Solutions Engineer located in the Western region of the US with a strong background in endpoint security to support our strategic channel partners. In this role, you will act as the technical liaison between our sales, product, and partner teams — driving pre-sales activities, enabling partners, and ensuring successful customer outcomes through the channel ecosystem.

Key Responsibilities: 

• Pre-Sales Support: Collaborate with channel sales managers to support partner-led sales engagements, including discovery calls, solution design, demos, and technical validation. 
• Partner Enablement: Train and certify partners on our endpoint security solutions. Develop and deliver workshops, webinars, and custom enablement sessions. 
• Technical Evangelism: Represent the company’s endpoint security technology at partner events, industry conferences, and webinars. Act as a technical expert and advocate for our solutions. 
• Solution Architecture: Assist partners in architecting and deploying our endpoint security products in complex customer environments, ensuring alignment with security and compliance requirements. 
• Proof-of-Concept (PoC) Management: Lead or support PoCs and product evaluations. Guide partners and customers through testing, troubleshooting, and deployment best practices. 
• Channel Feedback Loop: Provide feedback from the field to product and engineering teams to help shape future product development and improve partner tools and resources. 
• Relationship Building: Develop strong relationships with partner technical teams, including MSPs, MSSPs, VARs, and distributors, to increase mindshare and sales readiness. 

Required Qualifications: 

• 5+ years of experience in Sales Engineering, Solutions Architecture, or Technical Account Management, in the endpoint security or broader cybersecurity space. 
• 2+ years supporting or working with channel partners (e.g., resellers, distributors, MSPs). 
• Strong knowledge of endpoint protection, EDR/XDR, anti-malware, and related technologies. 
• Experience with security architecture and protocols (e.g., MITRE ATT&CK, Zero Trust, threat hunting). 
• Hands-on experience with endpoint security platforms (e.g., CrowdStrike, SentinelOne, Microsoft Defender, Trellix, etc.). 
• Ability to deliver compelling technical presentations and product demos to both technical and non-technical audiences. 
• Excellent communication, interpersonal, and organizational skills. 
• Willingness to travel up to 50% of the time (regional/national). 

Preferred Qualifications: 

• Security certifications (e.g., CISSP, CEH, OSCP, CompTIA Security+). 
• Experience working in or with managed security service providers (MSSPs). 
• Familiarity with scripting (e.g., PowerShell, Python) for automation and integration. 
• Previous experience in a startup or high-growth cybersecurity company. 

Target Compensation: $165K OTE

Perks & Benefit

• Comprehensive medical, dental, and vision insurance coverage 
• Employee Referral Bonus Program   
• Wellness programs    
• 401k and employer matching for (US Employees) 
• Comprehensive Time Off policy 
• An opportunity to do something great for yourself and the world! 

(Benefits and Perks subject to change by country/region) 

Legal Language: 

(US Employees Only)

Applicants have rights under the Federal Employment Laws: 

• Employee Polygraph Protection Act   

• Know Your Rights: Discrimination is Illegal   

• Family and Medical Leave Act (FMLA) 

This is to affirm our policy of providing equal employment opportunities to all employees and applicants for employment in accordance with all applicable laws and regulations. 

Our company will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status regarding public assistance. We will ensure that all our employment practices are free of discrimination. Such employment practices include, but are not limited to, the following: hiring, upgrading, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible.