Channel Sales Rep

Posted 14 Hours Ago
Be an Early Applicant
2 Locations
In-Office
Expert/Leader
Cloud • Mobile • Software
The Role
Manage Mitel’s Italian channel ecosystem by developing distributor and partner relationships, driving indirect revenue, supporting enterprise sales, maintaining channel inventory and technical capability, enforcing partner program performance, protecting renewals, and reporting business results. The role also collaborates with marketing on campaigns and requires strong knowledge of unified communications, customer experience, Italian resellers, and distribution dynamics.
Summary Generated by Built In

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.


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Overview:
 

Are you an experienced Channel Leader with a strong track record of driving growth through partners and distribution, and a deep understanding of enterprise indirect sales?
 

This is a strategic role within Mitel’s channel organization, with responsibility for driving revenue across both enterprise indirect business and pure channel-driven opportunities. The role requires broad exposure to partner-led sales models, a strong understanding of distribution dynamics, and the ability to build and execute joint growth strategies with key partners, distributors, system integrators, and resellers. Success will depend on developing strong relationships, identifying new opportunities, and maximizing the impact of Mitel’s channel ecosystem.

Responsibilities:

  • Manage day by day relation with Distributors and top T2 partners
  • Drive incremental business through channel
  • Protect the installed based, working closely with SWA/SSP renewal Team
  • Drive partners' performance according to the new Partner program requirements
  • Support enterprise business in cooperation with NAMs where applicable
  • Assure proper level of inventory and technical expertise from Distributors
  • Weekly reporting about the channel business
  • Work with marketing to identify initiatives and campaigns on a quarterly basis

Requirements:

  • 10-15 experience in channel management
  • located in Italy Milan or Rome and willing to travel across the Italian territory to visit partners
  • native Italian and fluent in English
  • ability to deal with partners' related processes in a multi-national environment
  • specific experience in UC and CX
  • solid recognition in the Italian reseller's ecosystem

Additional Skills (Advantageous):

  • UC technical background
  • specific experience with major Italian Distributors

#LI-ACH
#LI-Hybrid


To ensure our hiring process is fair, efficient, and transparent, we want to inform all applicants that we may use Artificial Intelligence (AI) technologies, including third party tools to screen resumes and match candidates to job opportunities based on their skills and experience. All applications are also reviewed by our hiring team, and final decisions are made by our hiring managers. Kindly review our privacy policy (Mitel Privacy Policy) for more information and to understand how to exercise any of your rights.
For more information, visit Why Mitel or follow us on LinkedIn here.


Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

Skills Required

  • 10–15 years of experience in channel management
  • Based in Milan or Rome, Italy
  • Willingness to travel across Italy to visit partners
  • Native Italian language proficiency
  • Fluent English language proficiency
  • Ability to manage partner-related processes in a multinational environment
  • Specific experience in Unified Communications and Customer Experience
  • Strong recognition within the Italian reseller ecosystem
  • Unified Communications technical background
  • Experience with major Italian distributors
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The Company
HQ: Kanata, Ontario
4,026 Employees
Year Founded: 1972

What We Do

Powering more than 2 billion connections every day, Mitel helps businesses connect, collaborate and take care of customers. With 45 years of industry leadership, we help businesses connect, collaborate and provide better experiences for their customers. Mitel is trusted by 70 million business users in more than 100 countries. Throughout our long history of industry experience, innovation has been core to Mitel’s DNA – allowing us to become experts in evolving to meet your needs and help you do the same for your customers. It’s why we’re the only company that wakes up every day exclusively focused on helping you take your communications from where they are today to where you – and your customers – need and expect them to be.

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