Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeJob Description
Position Summary
The Channel Sales Operations Analyst plays a key role in driving the operational effectiveness of the Channel Sales organization by managing channel operations, Salesforce opportunities and pipeline, quotation-to-order processes, small dealer operations, and partner compliance requirements.
This role is responsible for managing small dealer sales activities, partner inquiries, business support, and third-party compliance requirements, including management of due diligence and compliance in alignment with the Third-Party Management (TPM) Policy, while driving channel onboarding, renewal, rationalization, and offboarding activities.
The position will work closely with Channel Sales, Commercial Excellence, Finance, Marketing, Compliance, Commercial Operations, and other cross-functional teams to improve pipeline visibility, forecast accuracy, partner performance, compliance adherence, and overall channel operational efficiency.
The successful candidate will combine strong analytical capability, hands-on commercial execution, partner management, and cross-functional communication skills to drive sustainable channel growth and operational excellence.
Responsibilities
1. Sales Performance & Business Analytics
- Create, update, and maintain sales opportunities in Salesforce based on inputs from the Sales team and relevant commercial information.
- Proactively monitor open opportunities and follow up with Sales representatives to to ensure opportunity records are accurate, complete, and up to date.
- Drive pipeline hygiene by identifying outdated, incomplete, duplicated, or inactive opportunities and coordinating required updates.
- Maintain accurate pipeline data to support forecasting, management reporting, and business reviews.
- Partner with Sales teams to improve forecast accuracy and pipeline visibility.
- Develop and maintain regular sales performance reports, dashboards, and KPI tracking tools.
- Support monthly, quarterly, and annual performance reviews with clear and accurate business analysis.
2. Sales Operations
- Manage and support the quotation-to-order process and coordinate with Sales, Commercial Operation, Finance, and other internal teams.
- Prepare and provide quotations to channel partners based on product configuration, pricing, discount, promotion, and approved commercial terms.
- Monitor quotation and order status and proactively follow up with relevant teams to support timely order processing.
- Address and resolve partner queries and issues promptly to maintain high levels of partner satisfaction.
3. Channel Management
- Drive sales follow-up and provide ongoing business support to small dealers, including sales inquiries, product and promotion-related communication, quotation support, and order coordination.
- Manage third-party due diligence and compliance requirements in alignment with the TPM Policy, including BSF/DDQ management.
- Maintain accurate dealer master data, account status, and compliance records across relevant systems.
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- 3+ years of experience in Sales Operations, Channel Management, Sales Support, or a similar role is preferred.
- Hands-on experience with Salesforce or other CRM systems is preferred.
- Strong analytical skills with the ability to interpret sales data and KPIs.
- Good understanding of sales processes, opportunity management, pipeline management, forecasting, and performance measurement.
- Experience with ERP, Power BI or other data visualization tools is preferred.
- Ability to coordinate effectively with both internal teams and external channel partners.
- Strong attention to detail, organization, and commitment to data accuracy.
Skills Required
- Bachelor's degree in Business Administration, Marketing, or a related field
- 3+ years of experience in Sales Operations, Channel Management, Sales Support, or a similar role
- Hands-on experience with Salesforce or other CRM systems
- Strong analytical skills and ability to interpret sales data and KPIs
- Understanding of sales processes, opportunity management, pipeline management, forecasting, and performance measurement
- Experience with ERP, Power BI, or other data visualization tools
- Ability to coordinate effectively with internal teams and external channel partners
- Strong attention to detail, organization, and commitment to data accuracy
Thermo Fisher Scientific Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.
-
Retirement Support — Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
-
Healthcare Strength — Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
-
Parental & Family Support — Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.
Thermo Fisher Scientific Insights
What We Do
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Why Work With Us
You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.
Gallery
