Channel Sales Manager - Public Safety 911

What We’re About

At CentralSquare, we don’t just build software - we power public servants and uplift communities with Hero-Grade Technology. Every line of code, every feature we deliver helps heroes across North America protect, serve, and save lives. When you join us, you become part of a mission-driven team creating technology that makes communities safer and stronger.

Your Growth Matters. We believe heroes deserve opportunities to rise. That’s why we invest in your career with mentorship, learning programs, and clear paths for advancement. If you’re motivated, there’s no limit to how far you can go.

Your Commitment Deserves Reward. We offer competitive compensation and a benefits package designed to support your life inside and outside of work—tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Plus, our flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you’re in the office or remote.

Join us and help build the tools that power real-life heroes. Together, we make a difference.

What We’re About:

At CentralSquare, you’ll get the opportunity to work in a collaborative environment within a company that builds complex web-based enterprise applications for our Public Servants across North America. As over 250 Million citizens in the US are impacted by CentralSquare Software, we are on a trajectory to revolutionize the way agencies address citizens’ needs by improving quality of life and building safer, smarter communities...and we need great candidates to do it!

Looking to grow your career? That’s great! Hard work should be rewarded, and we are committed to cultivating careers while providing competitive compensation and a great benefits package, including tuition reimbursement, parental leave, paid volunteer hours, and Open PTO. 

Channel Sales Manager - Public Safety 911 Product

Job Description:

Channel Sales Manager will be responsible for developing and delivering the Go-To-Market strategy to support the continued growth of CentralSquare.  Working closely with partners revenue generating partners to create and deliver innovative and strategic channel activities that increase awareness, generate leads, improve customer and partner relationships, as well as build pipeline and sales opportunities.  The ideal candidate will possess a strong business background that enables them to drive an engagement and interact at the executive level.

Responsibilities

• Own and drive the GTM strategy with specific partners in the 911 arena
• Work with the Channel Ecosystem (Resellers and System Integrators)
• Work with the Internal Ecosystem (Matrix Organization – Channel, Market Product Specialist, Technical Community and Customer Excellence Organization)
• Build and maintain a high-performance sales pipeline; create and nurture a positive and professional image in the Public Safety Industry
• Utilize Solutions Selling strategies to determine client needs; communicate effectively and professionally internally and externally
• Significantly extend the existing strategic relationship, by expanding current engagements as well as winning new business divisions
• Drive and manage the entire sales cycle – from identifying the right business initiatives and building a competitive value proposition to negotiating and closing the deal
• Document sales activity with prospective clients using the company’s Client Relationship Management (CRM), currently Salesforce.com, software; manage sales opportunities, activities, and sales pipeline
• Conduct appropriate amount of competitive research and maintain knowledge of competitive products
• Support ongoing organizational improvement efforts and maintain good inter-departmental relationships
• Other responsibilities as required

Requirements

• Bachelor’s degree in Business Administration, Marketing, Computer Science, or related field preferred
• Minimum of 5 years’ experience in software field sales, sales strategy, and account development
• Knowledge of software industry relating to channel management
• Computer Skills: Proficient in MS Office suite. Knowledge of CRM software. Knowledge of Salesforce.com a plus. Experience with the regular use of mobile devices
• Knowledge of Public Safety and 911 call handling software is a plus
• Travel: 20%

Preferred Skills and Knowledge

• Excellent written & oral communication & listening skills
• Strong sales strategy and account development experience
• Excellent sales acumen and a disciplined hunter attitude
• Strong resiliency with self-motivation and integrity
• Proven ability to plan and execute effectively to meet business objectives