Senior Systems Engineer, Ribbon C&E

Position Summary:

Ribbon is looking for a proven, highly successful pre-sales engineer to support the Service Provider, but also, when necessary, the Channel and Enterprise base.  The Senior Systems Engineer (SSE) is responsible for all pre-sales technical efforts.  In addition, the SSE will provide guidance and help to other Sales Engineers assigned on an as-needed basis to target specific opportunities.

The SSE will work with Account Directors/Managers to identify revenue opportunities within an identified group of named accounts and geographic territory and will help drive into new accounts using his technical knowledge of trends within the industry.
 

The SSE will coordinate and provide technical support to ensure that the best and most appropriate Ribbon solution is selected.  They will be expected to develop an in-depth understanding of the Ribbon product portfolio such that they can be responsible for developing and presenting product and application presentations to potential partners and customers. They will act as lead technical resource on technical Bids, RFI's, and RFP's, directing the efforts of the Bids and Proposals Team at corporate, provide high-level network architecture support, and work with Professional Services to validate customer architecture.  They will interface with Ribbon PLM and Marketing to review and plan for customer requirements.  They will coordinate and lead lab trials, directing a variety of resources; interface with customers and Ribbon engineering as issues arise, monitor bug fixes, and track feature development in code releases, and ensure that the relationship between Ribbon and the assigned account is strong. They will provide ongoing technical presentations to various organizations within the assigned accounts to uncover future opportunities and to strengthen the business relationship.

Technical Skills & Experience:

• Proven sales support experience and established relationships in the industry.
• Thorough understanding of Voice over IP standards, applications, and practices
• Thorough understanding of Session Border Controllers and associated standards, applications, and practices
• Experienced and knowledgeable in the following areas;
  • Voice: SBC, TDM, SS7, Voice Routing
  • NGN: VoIP, Video, SIP trunking, IMS
  • NGN Protocols: SIP, SS7, H.323, H.248, MGCP 
  • Security in NGNs: IPSec, VPNs, NAT/Firewalls
  • Ethernet, IP, IP routing, MPLS  
  • Access Networks: LLU, Cable, ADSL, 4/5G
  • Hosted/cloud-based UC, IPBX and IP Centrex solutions 
  • Microsoft Skype for Business and Teams topologies.
  • Broadsoft & BroadCloud topologies
  • WebRTC, SIP, VoIP, and other wireline/wireless Voice Technologies,
  • Virtual Machine concepts, Unix, XML, VMWare, KVM, OpenStack, Containers, NFV
  • Experience within SDN and/or SD-WAN technologies
  • Understanding of As a Service business models.

• Familiarity with NFV, OpenStack and Containers is highly desirable as well as a strong understanding of Cloud environments (AWS, Azure, Google)
• Responsible for the pre-sales of Ribbon products/systems.
• Provide deep level technical assistance to the regional Account Manager for accounts in Enterprise and Channel partners within the theatre. 
• Oversee all Pre- and Post-sales efforts within the assigned accounts.
• Demonstrates an excellent overall understanding of the telecommunications and enterprise / channel industry, its products, services and technologies.
• Provides technical support in sales presentations, quotation development and product demonstrations 

The successful candidate must be eligible to work in the UK.

Please Note:

'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.'