Overview:
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.
Come make an impact every day at Zebra.
What We're Looking For:
Working with Account or Channel Management, assists in developing and executing technology strategy. Designs solutions that meet customer needs and beat competition. Develops strong relationships with sales team, internal engineering, and key technical customer contacts and leverages to Zebra’s advantage; creates and delivers high impact solution presentations.Invaluable opportunity for someone looking to enter into the SE function, or newer in their sales engineering career, to learn from the ground up.
Essential Duties and Responsibilities:
Knowledge/Expertise
– Technical Skills - Uses moderate domain / solutions knowledge
– Knowledge of Zebra - Utilizes solid understanding of all Products/Services in business
– Sales Skills
– Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills
– Managerial Skills - Understands policies and practices related to role and shares ideas for improvement
– Business Acumen - Understands and explains how Zebra solutions can help customer’s business results; obtains profitable revenue growth via value proposition vs. competition
– Market/customer Knowledge
– Uses full knowledge of customer’s business and market economics /
trends to position effectively versus competition
Solution Complexity/Strategic Thinking
– Nature of Problems Solved
– Solves routine problems of moderate complexity (e.g. verifying technical compatibility) at the customer level
– Role in Addressing Problems
– Understands and resolves problems with support from technical
resources
– Complexity of Solutions
– Typically medium complexity (e.g. value proposition vs. competition), but may have some complex projects that require unique coordination of technical resources
Freedom to Act
– Level of Guidance
– Works under general supervision. Makes decisions of moderate complexity that impact deliverables of projects; exercises judgment in approach, sometimes requiring and assessing tradeoffs
– Takes Direction From – Group Manager and Directors
Customer Interface
– Role – Acts independently
– Level of Customer Contact
– Buyers / decision makers for small and mid-sized deals and end users – Main Level of Interaction
– Responsible for influencing the customer to purchase small to moderate size projects
– Required Knowledge of Customer
– Operational strategies for success and competitors
Accountability
– Business and Financial Impact
– Responsible for individual revenue attainment with established
prices and personal expenses
– Relative Size and Scope
– Moderate to average individual quota size for business and like roles – Types of Projects
– Many transactions with some moderately complex deals
– Strategic Impact for Zebra
– Medium/mid-term
Qualifications:
Minimum Qualifications:
Bachelors Degree in a technical concentration or equivalent experience
0 + years in a related technical role (Sales Engineer, Systems Engineer, Solution Architect, Pre-Sales Engineer, IT)
50% Travel expected
Must reside in the US, specifically within Chicago or surrounding suburbs, with the ability to commute to the downtown office on a hybrid schedule
Preferred qualifications:
Ability to with our key channel partners to help develop their business around our solutions
Working in a customer-facing environment
Capable of giving portfolio overviews to channel partners
Sales and technically savvy, with strong customer facing skills pertaining to driving new & innovative solutions and facilitating problem resolution
Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills
Demonstrated experience communicating with B2B customers/ experience working in a customer-facing environment and troubleshooting customer issues
Experience in a Sales Engineer function preferred
Equal Opportunity Employer:
Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [email protected].
Know Your Rights:
https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Conozca sus Derechos:
https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Pay Range:
$61,440.00 - $92,160.00 AnnualIncentive Compensation:
In addition to base pay, Zebra offers this role an opportunity to earn variable compensation in the form of commission for achieving quota, at 25% , in accordance with the terms of the applicable sales incentive plan.Zebra Total Rewards:
Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.
Salary offered will vary depending on your location, job-related skills, knowledge, and experience.
Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.
Job Posting Statement:
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
AI Technology Statement:
Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.
Skills Required
- Bachelor's degree in a technical concentration or equivalent experience
- 0+ years in a related technical role (Sales Engineer, Systems Engineer, Solution Architect, Pre-Sales Engineer, IT)
- 50% travel expected
- Must reside in the US within Chicago or surrounding suburbs and commute to downtown office on a hybrid schedule
- Moderate domain / solutions technical knowledge
- Solid understanding of Zebra products and services
- Applies Solution Selling concepts and strong communication/interpersonal skills
- Ability to work with key channel partners to develop business around Zebra solutions
- Experience working in a customer-facing environment
- Capable of giving portfolio overviews to channel partners
- Sales and technical savviness; ability to drive solutions and facilitate problem resolution
- Demonstrated experience communicating with B2B customers and troubleshooting customer issues
- Experience in a Sales Engineer function
What We Do
Zebra empowers those on the front line in retail, health care, transportation and logistics, manufacturing and other industries to achieve a performance edge -- an edge that translates to delighted customers, good patient outcomes and superior business results. As the pioneer at the edge of the enterprise, our products, software, services, analytics and solutions are used to intelligently connect your people, assets and data. With decades of industry experience, we design with front-line users and workplaces in mind, providing the best-action guidance needed to optimize in-motion operations and make business-critical decisions. With over 10,000 partners across 100 countries, we are committed to delivering industry-tailored solutions that help our customers capture their edge.
