Summary
We're hiring a Channel Account Manager to build our reseller and MSP base in Australia. You'll build a partner portfolio and manage a key distributor relationship. Recruit resellers and MSPs, make them productive, and own your territory's number. The right person already knows the Australian SMB and MSP channel. There are partners who'd take your call tomorrow.Job description
What you'll do
Recruit, onboard and enable net-new resellers, MSPs and system integrators
Build ESET's MSP business — get providers productive on our multi-tenant subscription platform
Win new SMB logos and new transacting resellers through distribution
Own an assigned Australian distributor: joint planning, enablement, pipeline
Run partner business plans and QBRs with partner principals
Drive end-customer deals through your partners, SMB volume through to enterprise
Work with pre-sales engineering on competitive, technically sound proposals
Forecast accurately and hit your monthly and annual numbers
What we're looking for
5+ years in Australian channel sales — vendor or distributor side
Real depth in SMB and MSP: how MSPs price and package security, how resellers make margin
An established reseller and MSP network in Australia
Proven partner recruitment from a standing start, through to revenue
Experience owning a distributor relationship
Comfortable on enterprise deals alongside partners
Commercial judgement — structure a deal, defend margin, know when to walk
Bonus: endpoint security, EDR/XDR or MDR background; built an MSP practice from early stage; existing distributor relationships here.
What we offer
A build mandate with a key distributor relationship to work from
Autonomy over your territory
Dedicated pre-sales engineering support
Ramped commission that recognises what building a partner base actually takes
Global backing, small-team pace
Hybrid, Sydney-based
#LI-KP1 #LI-Hybrid #mid-senior
Benefits
Health & well-being- Gym perks: Subsidized gym membership to release endorphins at one of Australia’s premium gyms
- Team sprit & recognition: Regular cohesive, team-events that bring everyone together
- Time to recharge: Generous leave policies for vacations and all of life’s big moments
- Modern office perks: World-class facilities that recharges the body, mind and soul
- Centrally located: Located right in the heart of Sydney’s CBD, amidst greenery and mouth-watering food options
- Hybrid work culture: Remote work arrangements that balance personal commitments and face/face time with co-workers
- Fuel your growth: Access to world-class learning platforms and development opportunities
Primary location
SydneyAdditional locations
Time type
Full timeSkills Required
- 5+ years in Australian channel sales (vendor or distributor side)
- Deep knowledge of SMB and MSP business models, pricing and packaging for security
- Established reseller and MSP network in Australia
- Proven ability to recruit partners from a standing start through to revenue
- Experience owning and managing a distributor relationship
- Comfortable supporting enterprise deals alongside partners
- Commercial judgment to structure deals, defend margin, and know when to walk
- Endpoint security, EDR/XDR or MDR background
- Experience building an MSP practice from early stage
- Existing distributor relationships in Australia
ESET Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ESET and has not been reviewed or approved by ESET.
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Leave & Time Off Breadth — Time off is viewed as strong, with added days off and vacation/PTO described positively. Policies around PTO appear to contribute meaningfully to overall value.
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Parental & Family Support — Parental benefits are highlighted as supportive, with enhanced parental leave referenced in multiple regions. This area is frequently cited as a standout element of the package.
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Flexible Benefits — Flexible work options such as hybrid schedules and flexible hours are emphasized and appear to be widely appreciated. Work-from-home flexibility is repeatedly highlighted as a strength.
ESET Insights
What We Do
For more than 30 years we have been here helping to watch over and protect progress. Over a billion users worldwide rely upon ESET’s solutions to stay secure from increasingly sophisticated digital threats. ESET´s award-winning IT security software and services provide protection in over 200 countries and territories worldwide, with its software localized into more than 30 languages. Meanwhile, the world continues to move forward at pace. When ESET was founded, the Internet was in its infancy. Now technology is part of everything we do and is central to the continued advancements in our society. Most of the time technology does just what it is supposed to, but in order to ensure continued progress in the digital age we need someone to question what’s going on in the background. And that’s why we are here – to continue protecting technology from threats, enabling everyone to fully embrace it’s potential and rely on it. Put simply - when technology enables progress, ESET is here to protect it. ESET - Progress. Protected. Visit www.eset.com to learn more
