Channel Partnerships Manager, Malaysia

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

The Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success.

Our Channel Partnerships Manager will be responsible for building and expanding Airwallex’s key partner relationships in Malaysia to drive brand awareness, customer acquisition, and product integrations, as well as co-marketing opportunities and community engagement. We are seeking a strategic, data-driven Channel Partnership Manager to support the team.

You will work closely with marketing teammates and other members of the commercial team to develop and implement a winning lead generation, partnership, and community-building strategy. You’ll play a key role in cultivating strong online and offline communities (including our Facebook audience, KOL engagement, and industry groups), executing impactful events, and driving our local PR and content agenda. You will be obsessive when it comes to measurement, experimentation, and creative excellence. This is a great opportunity to join our team and help shape the next phase of Airwallex’s growth in Malaysia.

This role is based in Kuala Lumpur.

• Acquire relationships with strategic and community partners, such as foreign chambers, industry associations, government councils end-to-end (prospecting, meetings, contracting, onboarding, on-going management/activation; particularly within e-commerce and trading sectors).

• Build allyship with key partners and industries (such as IT, eCommerce platforms, logistics partners), developing risk mitigation strategies and engaging ecosystems to bring the best of Airwallex to solve industry challenges.

• Deepen relationships with key partners to strengthen executive engagement.

• Strategically orchestrate and deliver regular brand-building, PR and lead-generation events, both online and offline, with community and key partners.

• Drive building and management of Airwallex’s online and offline communities, including curating content, engaging with members on platforms such as Facebook, and developing relationships with key opinion leaders (KOLs).

• Run and coordinate comprehensive PR campaigns, working with agencies and internal teams to amplify Airwallex’s voice and market presence.

• Lead the creation and localisation of compelling case studies and marketing content tailored for the Malaysia market, collaborating with internal stakeholders to ensure resonance and consistency.

• Coordinate with cross-functional teams within Airwallex, including legal, strategy, operations and finance, where required to deliver a seamless partner and community experience.

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

• 5+ years’ experience in partnership, marketing, community management, or business development, preferably in a B2B or tech setting.

• Proven ability to acquire, build, and manage channel partnerships and community relationships, both online and offline.

• Demonstrable experience managing online communities (such as Facebook Groups), KOL relations, and executing online/offline events.

• Strong creative problem-solving skills, with a record of delivering impactful partnerships and community initiatives in unique and strategic ways.

• Track record of running successful PR campaigns and building media relationships in Malaysia.

• Proven experience writing and localising content (such as case studies and marketing collateral) for the Malaysia market.

• Skilled in building rapport and communicating effectively with both internal and external stakeholders at all levels, with excellent verbal and written communication skills (Bahasa Melayu & English required).

• Highly proactive and independent, able to identify and execute new partnership, event, and PR opportunities.

• Results-driven approach, accountable for delivering on growth targets in a fast-paced, dynamic environment.

• Experience working with relevant industry associations, bodies, and senior executive stakeholders.

• Strong analytical and organisational abilities, comfortable working with tools such as Excel and PowerPoint.

• Bachelor’s degree or equivalent required.

• Experience in negotiation and partnership proposal development is preferred.

• Experience in strategy/ops or working in tech or a fast-growing start-up would be advantageous.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. If you are approached by someone claiming to represent Airwallex, please verify with our team.