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Job DescriptionAbout the role:As a Channel Operations Analyst I, you will process all daily/weekly/monthly/quarterly chargeback transactions to minimize deductions. You will analyze and validate all submitted data elements to ensure payment accuracy and help reconcile open chargeback deductions for accounts receivable. You will perform all data and process controls. You will exercise good judgement within generally defined practices and procedures, present issues and discuss solutions in a group setting, maintain associated documentation
How you will contribute:
- Identify ineligible chargeback transactions and work with wholesalers to reconcile the disputed claims; identify cause of issues and implement corrective action to eliminate future occurrences and reduce the chargeback deduction balance.
- Complete contract system work; including contract set-up, membership management, and communications.
- Perform trending and variance analysis to ensure membership compliance and payment accuracy for specialty pharmacies, GPOs, The Department of Veteran's Administration, the Public Health Service 340B Program, and Wholesaler/distributor agreements.
- Support Government Pricing and Reporting, Planning & Analysis, Finance and other management teams with data and analysis.
- Support A/R in the reconciliation of chargeback deductions and assist with collection efforts.
- Manage e-mail inbox data submissions daily. This includes chargeback resubmissions, membership eligibility questions and other queries requiring additional detailed analysis and follow-up.
What you bring to Takeda:
- Bachelor’s Degree, or Associate’s Degree and 2 years business experience, or 4 years business experience
• Strong critical thinking and problem-solving skills required.
• Strong verbal and written communication skills required.
• Excellent organization and time-management skills required.
• Ability to effectively manage multiple priorities to maximize results. Pays close attention to project deadlines and schedules required.
• Health Care business acumen with a comprehensive understanding of the pharmaceutical industry preferred
• Experience in Flex &/or SAP preferred
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.
This position is currently classified as "hybrid" in accordance with Takeda's Hybrid and Remote Work policy.
Takeda Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
Exton, PAU.S. Base Salary Range:
$58,400.00 - $91,740.00The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.
For information about our benefits, please click here.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsExton, PAWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull timeJob Exempt
YesSkills Required
- Bachelor's degree
- Associate's degree plus 2 years of business experience
- 4 years of business experience
- Strong critical thinking and problem-solving skills
- Strong verbal and written communication skills
- Excellent organization and time-management skills
- Ability to manage multiple priorities and meet project deadlines
- Healthcare business acumen and comprehensive understanding of the pharmaceutical industry
- Experience with Flex and/or SAP
Takeda Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Takeda and has not been reviewed or approved by Takeda.
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Retirement Support — Employer-funded retirement is described as notably strong, combining a dollar-for-dollar 401(k) match with an additional company contribution that scales with age and service. Access to an employee stock purchase plan further supports long-term wealth building.
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Parental & Family Support — Paid bonding leave for all parents, substantial adoption/surrogacy reimbursement, and robust caregiver resources (backup care and Maven family-forming support) are emphasized as core strengths. These offerings create a comprehensive safety net for a range of family situations.
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Healthcare Strength — Multiple medical plan options (nationwide PPO/HSA and regional HMOs), employer HSA funding, and integrated mental-health and well-being programs signal depth in coverage. Preventive care is covered in-network, and plan choices by state expand access.
Takeda Insights
What We Do
For over 240 years, Takeda’s propensity to evolve has driven the next generation of innovation, and as a future-focused organization, we’re continuing to drive forward with endurance in our steadfast pursuit to achieve the best outcomes for our patients in a rapidly changing world. We have been preparing for this period of value creation by investing in data, digital and technology, and we’re proud of our employees and their commitment to turning groundbreaking ideas into life-changing impacts. Since our founding in Japan, integrity and putting patients first have been at the heart of our identity, and we will emerge ready for our future as one of the most trusted and science-driven digital biopharmaceutical companies. Join a team where your innovation impacts lives. Together, we’ll realize improved outcomes by improving data quality, enhancing launch execution and improving the patient journey. You’ll play a critical role in accelerating data collection and increasing accuracy across all parts of the business. Patients across the globe will benefit from access to treatments afforded by greater opportunities and efficiency in our research and development.
Why Work With Us
We connect to our history and Japanese heritage through everything we do to bring our purpose, values, vision, and imperatives to life. We are committed to bringing better health and a brighter future to patients. Being a part of Takeda means having the opportunity to be a part of something bigger than yourself.
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