Channel Marketing Manager

Posted Yesterday
Be an Early Applicant
2 Locations
Remote
103K-155K Annually
Senior level
Biotech
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
The Role
Lead omni-channel marketing strategy and execution for Fisher Healthcare, partnering with Data Science, Digital and Portfolio teams. Develop segmentation, campaigns (email, paid search, social, on-site), optimize using analytics and platforms like Criteo, manage budget/forecasting, enable automation (including generative AI), and measure channel performance to drive revenue.
Summary Generated by Built In

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Location: Hybrid role out of Waltham, MA or Pittsburgh, PA. Relocation assistance is NOT provided. 

  • Must be legally authorized to work in the United States without sponsorship.
  • Must be able to pass a comprehensive background check, which includes a drug screening.

The Channel Marketing Manager will be responsible for partnering cross functionally to develop key business strategies and drive Omni-channel execution for revenue generating activities for the Fisher Healthcare business. In this role you will collaborate with the Data Science, Digital & Portfolio Marketing teams to identify attractive customer segments and build key strategies based on each customer’s purchasing journey. 

You will be accountable for identifying, defining, and implementing all Omni-channel activities including email, digital, paid search, and social tactics, which will require a strong experience in content, campaign creation and marketing platforms across email, social and on-site tactics. You will also own Omni-channel strategy optimization using commercial feedback, voice of customer insights, analytics and platforms such as Criteo to drive improvements across activities. 

To be effective you will need to have excellent critical thinking skills, data driven decision making, and have a passion for improvement. The Channel Marketing Manager will also play a key role in forecasting and maintaining marketing spend and driving performance reporting across channels. A strong candidate will also exhibit a positive demeanor, exceptional communication skills and be able to work independently to achieve results. 

What Will You Do?

  • Partner with Data Science, Digital & Portfolio Marketing teams to build key strategies across customer groups. (Suppliers, GPOs, IDNs, etc.)
  • Understand funnel generation activities and partner with cross-functional teams to develop strategic plans for revenue attainment.
  • Identify key Omni-channel activities based on the customer segmentation and implement tactics across the sales funnel.
  • Ability to understand the downstream lead transfer process to ensure timely transfer of leads into Saleforce.com, ideally through an automated process.
  • Lead and collaborate with functional partners across the company and externally to create needs-based value propositions, messaging, targeted personas and content generation
  • Drive the development and use of data centric segmentation and targeting capabilities that drive improvements in channel effectiveness
  • Lead audience activation for all Omni-channel tactics including but not limited to (tradeshows, paid search, on-site merchandising, email, webinars, social, etc.)
  • Ability to develop and implement strategic plans across multiple channels, driving execution across channels such as tradeshows, customer presentations, paid search, website optimization, on-site merchandising, webinar and social media activities.
  • Continuously assess the performance of Omni-channel activities in order to find opportunities to improve process efficiency, quality, customer satisfaction, and/or capability advancement.
  • Define critical metrics and measures performance across channels to assess whether they are delivering on expectations and key performance indicators such as quality, cost, and speed of delivery.
  • Lead Omni-channel strategy optimization using commercial feedback, voice of customer insights, analytics and platforms such as Criteo to drive improvements across activities. 
  • A track record of delivering sophisticated projects that have measurable results.
  • Identify innovation and drives next generation implementations across the Fisher Healthcare business, focusing on automation initiatives such as generative AI.
  • Partner in the creation and coordination of new wire frame templates and creative elements for email and generative digital messaging tactics
  • Plan, implement, and analyze test campaigns.
  • Lead financial/budget planning and forecasting and determine budget requirements drive enablement activities.
  • Build and optimize regularly scheduled, ad hoc, and automated Email and Push campaigns.
  • Use data and customer analytics to constantly improve customer engagement across all Omni-channel activities using Data Science and retargeting applications

How Will You Get Here?

  • 7+ years of marketing, agency or B2B/B2C marketing experience
  • Bachelor's degree required. MBA or post graduate degree equivalent a plus.
  • Experience in life science, medical devices and healthcare preferred
     

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one global team of 100,000 colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, tackle complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, company 401k, and a range of employee benefits! Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation. 

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform critical job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. 

Compensation and Benefits

The salary range estimated for this position based in Massachusetts is $103,100.00–$154,700.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs

  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement

  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Skills Required

  • 7+ years of marketing, agency, or B2B/B2C marketing experience
  • Bachelor's degree
  • Experience developing and executing omni-channel campaigns (email, digital, paid search, social, on-site)
  • Experience with marketing analytics and data-driven decision making, including use of platforms like Criteo
  • Experience building and managing Email and Push campaigns and campaign testing
  • Experience with lead transfer processes into Salesforce.com (automation preferred)
  • Experience in financial/budget planning and forecasting for marketing spend
  • Must be legally authorized to work in the United States without sponsorship
  • Ability to pass a comprehensive background check including drug screening
  • MBA or postgraduate degree (a plus)
  • Experience in life sciences, medical devices, or healthcare
  • Familiarity with generative AI and automation initiatives for marketing

Thermo Fisher Scientific Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.

  • Retirement Support Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
  • Healthcare Strength Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
  • Parental & Family Support Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.

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The Company
HQ: Waltham, MA
100,000 Employees

What We Do

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Why Work With Us

You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.

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