Channel Manager

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Job Description

As Nexthink expands into Japan, we are looking for a Channel Manager to develop and execute our partner strategy in this brand-new market. This is a rare opportunity to establish and cultivate Nexthink’s channel ecosystem, playing a pivotal role in our success in Japan. If you have a passion for building strong partner relationships, driving revenue through strategic alliances, and growing a new market from the ground up, we’d love to hear from you! 

Key Responsibilities:

• Develop & Execute Partner Strategy – Identify, recruit, and onboard strategic channel partners to accelerate Nexthink’s market penetration in Japan.
• Build & Nurture Strong Relationships – Establish trust and credibility with key partners, ensuring long-term business success.
• Drive Revenue Growth – Work closely with partners to develop joint business plans that drive demand, pipeline, and revenue.
• Educate & Enable Partners – Provide training and resources to ensure partners are equipped to effectively position and sell Nexthink’s Digital Employee Experience (DEX) solutions.
• Collaborate with Internal Teams – Align with marketing, sales, and customer success teams to create go-to-market strategies that support partner success.
• Monitor & Optimize Performance – Track partner performance metrics, analyze results, and continuously refine strategies for better outcomes.
• Lead Negotiations & Contract Management – Develop mutually beneficial agreements that support long-term partnerships.
• Become a Thought Leader in the Ecosystem – Represent Nexthink at industry events, forums, and partner meetings to build brand awareness and market influence.

Qualifications

• Proven experience in channel sales, partner management, or business development in the Japanese enterprise IT sector.
• Track record of successfully launching and developing a partner ecosystem in a new market or within a high-growth environment.
• Deep understanding of Japan’s business culture – ability to navigate corporate structures, build trust, and develop strong relationships within local enterprises.
• Strong sales acumen – ability to drive pipeline growth through channel partners and collaborate on strategic sales initiatives.
• Excellent communication skills in both Japanese and English – capable of engaging and influencing stakeholders at all levels.
• Experience working with SaaS, IT infrastructure, or digital transformation solutions.
• Self-motivated and adaptable – thrives in a fast-paced, entrepreneurial environment with minimal supervision.

Why Join Nexthink?

• Be Part of a Groundbreaking Expansion – Take ownership of building Nexthink’s channel ecosystem in Japan and shape our market entry strategy.
• Cutting-Edge Technology – Work with a globally recognized leader in Digital Employee Experience solutions.
• High Impact & Career Growth – Play a critical role in a high-growth company with significant opportunities for career development.
• Collaborative, Respectful Culture – Join a team that values teamwork, integrity, and cultural adaptability.
   

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.