Channel Development Specialist

Posted 4 Days Ago
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Park City, KS, USA
In-Office
Mid level
Energy • Appliances • Industrial • Renewable Energy
The Role
Maintains customer and sales-team relationships, identifies parts sales opportunities, resolves service and order issues, delivers customer communications and training, and prepares sales and performance reports. The role supports marketing initiatives, reviews open orders, trains customers on system tools, and collaborates with sales, customer service, operations, materials management, and warranty teams. Occasional travel for customer visits, training, and industry events may be required.
Summary Generated by Built In
Company Description

We Are Bosch.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.

Let’s grow together, enjoy more, and inspire each other.  Work #LikeABosch

  • Reinvent yourself: At Bosch, you will evolve.
  • Discover new directions: At Bosch, you will find your place.
  • Balance your life: At Bosch, your job matches your lifestyle.
  • Celebrate success: At Bosch, we celebrate you.
  • Be yourself: At Bosch, we value values.
  • Shape tomorrow: At Bosch, you change lives.

Job Description

What you will do 

The Channel Development Specialist proactively maintains ongoing relationships with key customers and sales staff, supporting the sales process with issues identification and resolution, marketing communications, training, data analysis and reporting, etc.  The Channel Development Specialist will report to the National Sales Manager for the Source1 Parts business and will interact extensively with the Source1 Parts Customer Service, Marketing, Materials Management, Operations, and Warranty Administration teams and with the BHC equipment sales team(s) for their assigned channel(s). The Channel Development Specialist will proactively identify parts sales opportunities within their base and work with the Source1 Account Manager in helping to secure these opportunities.

How you will do it 

 You will proactively maintain positive, personal relationships with customers and internal staff. Regularly contact customers to support customer parts goal achievement, identify and develop sales opportunities, and resolve service issues. Create and distribute frequent customer-facing communications and occasional presentation materials. Follow up with customers on sales and marketing initiatives. Train customers on system tools (esp. Solution Navigator and Go Temp Pro applications). Fulfill occasional field requirements for customer-specific ad-hoc sales and performance reporting, recommended to stock lists, marketing collateral materials, etc. Periodically review open order reports and otherwise proactively identify and resolve issues before they are raised by customers.

Occasional travel (<5%) may be required for training, customer or industry events, joint sales visits with outside sales team members, or independent sales visits.

Qualifications

Required 

  • High School Diploma or equivalent required.
  • Minimum 3 years’ experience and a proven track record of accomplishment in inside sales or customer support roles.
  • Ability to calculate discounts and margins, to apply concepts of basic algebra, and to solve practical problems.
  • Effective interpersonal skills and perseverance under stress.
  • Must live near Wichita, KS and be willing to work out of the Source1 Offices in Park City, KS

Preferred 

  •  Working experience with OpenGlobe (Salesforce), email marketing, social media marketing, e-commerce, SAP operating system.
  • Familiarity with two-step distribution in HVAC or a related trade, preferably including repair parts and warranty experience.
  • Associate’s or Bachelor’s Degree.

Additional Information

Equal Opportunity Employer, including disability / veterans 

*Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date. 

Work Environment

  • Regular operation of order pickers and forklifts, including extended time at elevated heights
  • Warehouse/dock environment that is not climate-controlled
  • Physically active role requiring equipment operation, material handling, and situational awareness

Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage, a 401(k) with generous matching, resources for financial planning and goal setting, ample paid time off, parental leave, and comprehensive life and disability protection. We're investing in your success!

#LI-CB1

Skills Required

  • High school diploma or equivalent
  • At least 3 years of experience with a proven track record in inside sales or customer support
  • Ability to calculate discounts and margins, apply basic algebra, and solve practical problems
  • Effective interpersonal skills and perseverance under stress
  • Live near Wichita, Kansas, and work from the Source1 offices in Park City, Kansas
  • Experience with OpenGlobe (Salesforce), email marketing, social media marketing, e-commerce, or SAP
  • Familiarity with two-step distribution in HVAC or a related trade, including repair parts and warranty experience
  • Associate's or bachelor's degree
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The Company
HQ: Wetzlar
13,800 Employees
Year Founded: 1886

What We Do

The Bosch Home Comfort Group is a leading European supplier of smart, sustainable and energy-efficient heating, cooling, well-being and process heat solutions.

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