Channel Development Representative

About Us:

Located in the Dallas - Fort Worth Metroplex, Cytracom has evolved from an established VoIP provider of business voice services sold through IT channels into a rapidly growing UCaaS provider that will DOUBLE in size this year! Communication is a critical component for everyday business and it's our company mission to Connect the Modern Workforce! We have taken voice communications to the next level by adding mobility, desktop integration, and messaging to allow businesses, their employees, and now customers to stay in touch at any time in any location, any way they want! But we’re not done yet, there’s still more to accomplish! As for our amazing team, we are always on the hunt for top talent to join the Cytracom family! We hold our company culture near and dear as it represents an intermix between passion for leadership and passion for an active, healthy life centered around family and friends. We love going to work and think you should too, so let's connect!

Here's a closer look at this key role:

Channel Development Representatives (CDR’s) own Cytracom’s first impression with our prospective partners. CDR’s are responsible for managing the process to increase new partner acquisition. They bring intense energy and share the Cytracom story with passion and pride. CDR’s will deliver Cytracom’s brand and product messaging accurately to the market. They are responsible for generating new leads & new partners by connecting with prospective partners through events, both in-person & virtual, live trade shows & webinars. CDR’s are dynamic educators who will help prospects see the value of offering VoIP as part of their service offering. They will explain the value of partnering with Cytracom and will create new partners by having prospects sign new partner agreements. They will engage with prospects to increase net leads and warm existing leads through meaningful interaction.

Responsibilities:

• Increase net new leads, marketing qualified leads, and new partner acquisition by managing channel development team, leads, strategic relationships, and events
• Travel to in-person live trade show events and execute virtual webinar events
• Effectively deliver brand and product messaging to market through high-energy dynamic presentations
• Event Management from booth set-up, booth management, trade show activities, and social events.
• Consistent high volume prospecting activity and delivering accurate brand and product messaging
• Pre-webinar lead and existing partner communication to increase registration for webinars
• Qualifying prospective partners to ensure they are a good fit for partnership
• Striving to communicate directly with decision makers and stakeholders from prospective partners
• Consistent review of new partner process to provide feedback to improve process, assets, and resources to ensure partnering with Cytracom is simplified
• Bringing consistent energy and excitement to prospective partners as this is often their first impression of Cytracom

Requirements:

• Adaptability and works well with a team
• Self-starter with excellent attention to detail
• Must be willing to travel 
• Excellent communication skills with the ability to present value and overcome objections

Our Benefits:

• Medical, dental, and vision insurance is available
• 401K
• Disability and Life insurance
• Paid vacations and holidays
• Flexible PTO policy
• Casual, laid-back work environment
• Free refreshments
• Standing desks

Cytracom, LLC is an Equal Opportunity Employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to protected characteristics, including race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or age.