Channel Account Manager

What You Will Do:

• Build and grow relationships with assigned channel partners (VARs & solution providers) across the western region of the US 
• Serve as a trusted advisor and main point of contact for partners, understanding their business models and aligning our offerings with their objectives
• Drive partner-sourced and partner-influenced revenue through joint selling efforts
• Collaborate closely with internal sales teams to develop and execute regional partner plans
• Onboard, train, and enable partners on Service Express offerings, tools, and sales processes
• Lead QBRs (Quarterly Business Reviews) to review KPIs and growth strategies
• Partner with cross-functional teams (Sales, Marketing, Product, and Customer Success) to support joint events, campaigns, and demand-gen activities
• Represent the partner voice internally to influence enhancements across product, process, and programs
• Manage CRM with accurate notes, pipeline updates, and partner activity records
• Track partner performance and engagement, delivering reports on revenue impact and enablement milestones
• Identify and recruit new partners where strategic gaps exist
• This position requires approximately 50% travel—about two weeks per month—across the western half of the U.S. to meet with new and existing partners 

What We Are Looking For From You:

• Proven success managing channel partnerships or strategic B2B relationships
• Experience driving revenue through indirect sales or partner-influenced strategies
• Strong understanding of partner business models and ability to tailor value propositions accordingly
• Relationships with insight, zones and other west regional channel partners a plus 
• Track record of hitting metrics in a quota-carrying or target-based environment
• Excellent communication, presentation, and cross-functional collaboration skills
• Experience with CRM systems and reporting tools
• Self-starter mentality with a strategic, data-driven approach

We You Can Expect From Us:

We’ve built a culture that supports your personal, professional, and financial goals — while giving you the tools and trust to succeed:

• $100,000  – $110,000 base salary based on experience + uncapped commission 
• Modern tech stack 
• Cross functional collaboration between sales, technical, and sales leadership 
• Day-one benefits: Medical, dental, vision, and multiple health plans 
• Parental leave for birthing and non-birthing parents
• Workplace flexibility 
• Fitness reimbursement and wellness support 
• Competitive salary, 401(k) match, and performance incentives