Summary
A Channel Account Manager plays a crucial role in building and maintaining strong, long-term relationships with key customers from the segment of medium-sized companies/organizations. This role has a significant impact on revenue growth in this segment and the position is focused on achieving specific numerical targets.Job description
Preferred location: Sweden, Göteborg
FUNCTIONAL RESPONSIBILITIES AND DUTIES
- Drive growth by leveraging Key channel partners to generate opportunities and take ownership of those opportunities within their assigned seat count limit (valuable end customers).
- Manage engagement with partners (standard and MSP) across all elements with support from senior colleagues/manager.
- Actively drive and leverage White Space Analysis (for new logo and for existing business).
- Drive key initiatives and strategies independently to increase market share.
- Profile major accounts and drive deeper revenue opportunities.
- Develop and maintain long-term relationships with senior management within channel accounts to ensure awareness of ESET capabilities and value-added technologies.
- Engage with Partners externally and be the point of primary contact.
- Define and execute business plans including Quarterly Business Reviews to deepen our traction with partners.
- Collaborate with and support the wider sales teams and senior management in addition to marketing initiatives to maximize pull-through content.
- Maximize revenue and profit from the existing installed base by promoting value-added solutions.
- Work closely with sales teams to ensure all offers reflect customer needs, are forecasted, competitively priced and are submitted on time.
- Improve customer satisfaction by finding solutions to their needs.
- Perform weekly forecasting with accurency.
- Work with other teams to develop the business on all products with the channel.
- Hunt, Recruit, enable and develop targeted Distributors, Resellers and System Integrators.
- Identify opportunities for improving partner performance and implement strategies to address these.
- Monitor competitor activities and develop strategies to maintain competitive advantage.
- Utilize advanced CRM tools to maintain detailed records of partner activities, sales performance, and pipeline status.
- Achieve monthly and annual revenue and KPIs targets
REQUIREMENTS
Education:
- High school or university degree is desirable
Experience:
- Years of work experience: at least 2 years in similar position
Language:
- Swedish (C1 or native)
- English – B2
Desired personal characteristics:
- Fast thinking and adaptable
- Ability to learn and retain information
- Good self-management, time management and organizational skills
- Ability to multi-task whilst under pressure
- Negotiation and presentation skill
#LI-DNI
Primary location
CopenhagenAdditional locations
Time type
Full timeTop Skills
What We Do
For more than 30 years we have been here helping to watch over and protect progress. Over a billion users worldwide rely upon ESET’s solutions to stay secure from increasingly sophisticated digital threats. ESET´s award-winning IT security software and services provide protection in over 200 countries and territories worldwide, with its software localized into more than 30 languages.
Meanwhile, the world continues to move forward at pace. When ESET was founded, the Internet was in its infancy. Now technology is part of everything we do and is central to the continued advancements in our society. Most of the time technology does just what it is supposed to, but in order to ensure continued progress in the digital age we need someone to question what’s going on in the background.
And that’s why we are here – to continue protecting technology from threats, enabling everyone to fully embrace it’s potential and rely on it.
Put simply - when technology enables progress, ESET is here to protect it.
ESET - Progress. Protected.
Visit www.eset.com to learn more
