Channel Account Manager

Job Posted 3 Days Ago Posted 3 Days Ago
3 Locations
Remote
Mid level
Software
The Role
Manage and grow relationships with channel partners, drive new customer acquisition, execute channel strategies, and deliver partner enablement.
Summary Generated by Built In
Channel Account Manager

Solink is a different kind of data analytics software company. We've successfully made video security a source of powerful insight for business owners of franchise and retail chains. We focus on security applications that combat fraud proactively and make it easier for owners to track down problems. Today we focus on loss prevention and in the future, we see every department using video to make data-driven decisions: marketing, operations, and even HR.

A job at Solink means working with an amazing team and tackling one of the biggest data problems out there. We are venture-backed and focus on continuous execution to delight our customers. We have a creative and collaborative work environment, and all of our employees have meaningful equity in the company.

A bit about the role…

We’re expanding our Channel team and looking for a Channel Account Manager who will own and grow our partner ecosystem. In this role, you’ll manage relationships with key channel partners—such as distributors, VARs, MSPs, and integrators—to drive new customer acquisition and revenue. You’ll empower partners with the right tools, training, and joint go-to-market efforts, collaborate closely with our Sales, Marketing, and Product teams, and represent Solink at key industry events.

WHO YOU ARE:

  • Experienced Channel Sales Professional: You have 3–5+ years of experience in channel sales, partner management, or alliances roles, preferably in physical security, SaaS, or networking. You’ve successfully managed and grown a book of channel partners like VARs, MSPs, or distributors.

  • Strategic Thinker with Tactical Execution: You understand how to build and execute channel strategies, tier partners effectively, and align joint go-to-market plans. You balance high-level strategy with hands-on work to hit your numbers.

  • Relationship Builder & Influencer: You are a natural connector with strong interpersonal skills. You build trust and mindshare with partners, motivate them to prioritize your product, and know how to navigate complex partner ecosystems.

  • Strong Communicator & Presenter: Whether delivering training, presenting at a QBR, or pitching a co-sell plan, you are clear, persuasive, and audience-focused—both in writing and in person.

  • Data-Driven & Process-Oriented: You’re fluent in pipeline management, forecasting, and performance tracking in CRMs like Salesforce or HubSpot. You use data to identify gaps and opportunities.

CANDIDATE REQUIREMENTS:

  • Candidates must undergo a criminal records check upon hire;

  • Eligible to work in Canada or the USA;

  • Be willing to comply with Solink’s own security policies and standards.

  • Candidates must be open to travelling around 25% of the year.

WHAT WILL YOU DO?

  • Own and Expand Channel Relationships: Manage a portfolio of distributors, VARs, MSPs, and integrators. Cultivate long-term partnerships by understanding partner needs, delivering continuous value, and driving engagement across different stakeholder levels—from executive sponsors to frontline sellers.

  • Drive Net-New Business through Channel: Activate and enable partners to generate leads and close deals. Leverage deal registration processes, support co-selling, and champion Solink’s value proposition to accelerate customer acquisition.

  • Develop Joint Go-to-Market Strategies: Build and execute channel-specific GTM plans, including co-branded campaigns, product positioning, and competitive playbooks. Collaborate with Marketing on scalable partner enablement assets.

  • Deliver World-Class Partner Enablement: Design and lead partner onboarding, certification, and training programs. Provide access to sales tools, collateral, and product updates that empower partners to effectively sell Solink.

  • Forecast, Track, and Report Performance: Monitor partner pipeline health, forecast accuracy, and revenue attainment. Use CRM and PRM tools to generate insights and share performance updates with internal stakeholders.

  • Scale and Optimize the Channel Program: Contribute to key initiatives such as launching a tiered partner program, developing new onboarding frameworks, and driving regional expansion. Play a key role in shaping the next phase of Solink’s channel growth.

WHAT IS SOLINK?
Solink is transforming conventional data into ‘smart’ data. Solink connects and synchronizes brick-and-mortar business systems like video + Point of Sale data, to create insight into loss prevention, security, and operations issues. We find new and powerful ways for businesses to get real value from the data and footage created daily by their standard systems.

We’re one of Ottawa’s fastest-growing companies. We're not just a tech and security company - we are rapidly evolving the way that we use and think about video security, data analytics, and technology. We're enhancing the status quo to positively impact clients and customers' businesses.

We’re on a steep growth trajectory, which means lots to do, lots to learn, and lots to experience! What an exciting adventure ahead - and our Solinkians make the greatest travel companions…

Solink thrives because of our team; we know that in our business and in our daily work, people make all the difference. We’re looking for people who are driven by curiosity, hungry to innovate, and striving to make an impact.

WHY WORK AT SOLINK?

Working with us means you’ll be working for a company that values your input and allows you to bring your ideas to life. We offer a collaborative, creative, supportive work environment with a culture that is undeniably fun…


All that - PLUS we offer…..

  • Flexibility in your chosen hours of work by helping you get "stuff" done (encourages that work-life balance);

  • Opportunities for growth based on merit, skill, and initiative;

  • Friendly, welcoming, and team-oriented atmosphere that fosters collaboration;

  • A creative and innovative environment that mentors, supports, motivates, and inspires you to make an impact;

  • Interesting and exciting assignments ranging in size, type, and complexity;

  • An “open-door” policy where communication and brainstorming are encouraged;

  • A really positive and fun environment working with an incredibly ENERGETIC team;

  • Fully paid Health / dental benefits offered immediately (an additional $500 spending account for items that aren’t covered in our AMAZING benefits program);

  • Monthly reimbursement toward a health and wellness program;

  • Extracurricular SOLINKIAN social events (annual “solink-o de mayo”, so-learns, sports teams, so-lunches, team builders, and much more). 

We know that everyone has different experiences and that’s what makes all of us so unique. Solink is an Equal Opportunity Employer. We’re looking at building our team of great people and we know that comes in various forms. We are committed to a diverse and representative workforce, and an open and inclusive work environment and we encourage all candidates with interest to apply. We will provide accommodation on request through all parts of the selection process.

HOW TO APPLY?
Please submit your cover letter and resume addressed to Luke Skywalker outlining why you would be the right fit for this position.

Solink welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you need accommodations, please email peopleops@SolinkCorp.com.

Top Skills

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Salesforce
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The Company
HQ: Ottawa, Ontario
244 Employees
On-site Workplace
Year Founded: 2009

What We Do

Solink is a subscription-based software that connects your camera footage with your POS data to give you the insight you need to increase your profits, reduce theft, and help you reclaim your time. Solink reviews all of your POS transactions and pairs them with the corresponding real-time video, creating a dashboard of searchable moments. These moments allow you to filter by specific incidents like movement in a room, particular purchases, and unusual staff behavior. Solink is a Wesley Clover company headquartered in Ottawa, Ontario with regional representation worldwide

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