The Channel Account Manager (CAM) responsibilities include working within the sales team to promote and sell all portfolio security products within a geographic territory. The CAM is responsible for supporting assigned WatchGuard partners in the assigned territory and will be responsible for active channel partners. The CAM will be responsible for quoting, training, lead generation and follow-up, event support, and the forecasting and tracking for their assigned partners. The CAM will report to the Country Manager and will work closely with the Sales Engineer to assure territory quota attainment, in addition to joining with the sales and field marketing teams in the territory. Success in this position will be measured by meeting successful transaction, growth, and retention goals with the assigned partners. The CAM will keep up-to-date knowledge of the industry and the competitive posture of the company, as well as prepare activity and forecast reports as requested.
Position Responsibilities
• Maintain regular contact with partners to ensure satisfaction and continued success
• Partner with the Sales Engineer to generate new business and develop current customers through the partner network
• Support partners on standard methodologies and use of WatchGuard, including training, event support, and lead generation
• Create and perform sales presentations to match WatchGuard with audience needs
• Provide ongoing relationship management and training for partners
• Net growth for WatchGuard One Certifications in the territory
• Be knowledgeable of all WatchGuard products, services, and internal sales tools
• Other duties and projects assigned.
Skills and Qualifications
• Experience with two-tier/channel sales ecosystem required
• Experience in network/cyber security space preferred
• History of sales excellence with national partner accounts and major accounts
• History of consistent plan development and quota achievement
• Strong presentation and written skills
• Ability to self-manage and work remotely
• Must be located in assigned territory
• Familiarity with Salesforce or similar CRM
• Spanish native speaker and fluent in English language
Skills Required
- 5+ years experience in direct and indirect sales in related industry
- Experience with two-tier/channel sales ecosystem
- Experience in network/cyber security space
- History of sales excellence with national partner accounts and major accounts
- History of consistent plan development and quota achievement
- Strong presentation and written skills
- Ability to self-manage and work remotely
- Must be located in assigned territory
- Familiarity with Salesforce or similar CRM
- Spanish native speaker and fluent in English
WatchGuard Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WatchGuard and has not been reviewed or approved by WatchGuard.
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Healthcare Strength — Health coverage is portrayed as comprehensive, including medical, dental, vision, and mental-health support. Feedback suggests plan breadth and quality are a recurring bright spot.
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Parental & Family Support — Caregiver benefits include paid parental leave, backup care, adoption assistance, fertility coverage, and, in some locales, subsidized childcare. Feedback suggests these supports meaningfully enhance the total package for families.
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Leave & Time Off Breadth — Generous PTO and holidays are emphasized alongside options like paid sick time and volunteer time. Feedback suggests time off provisions contribute to a favorable work-life balance.
WatchGuard Insights
What We Do
WatchGuard® Technologies, Inc. is a global leader in unified cybersecurity. Our Unified Security Platform® approach is uniquely designed for managed service providers to deliver world-class security that increases their business scale and velocity while also improving operational efficiency. Trusted by more than 17,000 security resellers and service providers to protect more than 250,000 customers, the company’s award-winning products and services span network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi. Together, they offer five critical elements of a security platform: comprehensive security, shared knowledge, clarity & control, operational alignment, and automation. The company is headquartered in Seattle, Washington, with offices throughout North America, Europe, Asia Pacific, and Latin America. To learn more, visit WatchGuard.com.
