Channel Account Manager - Resellers

Posted 3 Days Ago
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Sydney, New South Wales, AUS
Hybrid
Mid level
Digital Media • Information Technology • Software • Design
The Role
As a Channel Account Manager, you will manage reseller partnerships, drive growth, onboard new partners, and collaborate on marketing strategies while tracking performance metrics.
Summary Generated by Built In
Job Description

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job descriptions can feel a bit formulaic sometimes, but we promise Canva is anything but. If you're drawn to what we're building and you see yourself in this role, we'd love to hear from you.

Where and how you can work

Our Sydney office is a hub for energy and collaboration, and we'd love to see you there. Canva also offers flexibility to work in a way that suits you - whether that's in-office, hybrid, or remote.

What you'd be doing in this role

Canva's reseller channel is one of the fastest-growing ways we bring our tools to teams and organisations across APAC. As a Channel Account Manager, you'll own relationships with our reseller partners and be the engine behind that growth - helping partners succeed while expanding Canva's reach across the region.

At the moment, this role is focused on:

  • Managing a portfolio of reseller partners across APAC, driving growth and performance across the network
  • Prospecting and onboarding new reseller partners to expand Canva's footprint in the region
  • Building and running a partner enablement strategy - training, tools, and resources that help resellers sell Canva with confidence
  • Co-creating joint business plans with partners, setting clear goals, and tracking progress together
  • Collaborating with marketing and sales teams to develop co-branded campaigns and lead-generation initiatives through the channel
  • Tracking partner performance metrics and working closely with resellers to identify opportunities and lift results
  • Acting as the face of Canva when partners need support engaging customers directly

You're probably a match if:

  • You've got strong experience in channel management, partnership development, or indirect sales - ideally with large resellers or channel networks
  • You have a track record of building and growing reseller programs that actually drive revenue
  • You're a natural relationship builder who earns trust quickly and knows how to influence across internal and external stakeholders
  • You're comfortable using data to understand what's working, what's not, and what to do about it
  • You know the APAC reseller landscape and have a network you can tap into from day one
  • Salesforce or a similar CRM is already part of how you work

About the team

We're the Partnerships Group within Canva's Sales & Success Supergroup - and right now, it's a genuinely exciting moment to join. We're building the infrastructure and relationships that let Canva grow at scale through indirect channels: defining how resellers and direct sales teams work together, and finding the partners who'll help us bring Canva to millions more users across the region. It's hands-on, high-impact work, and the channel is only going to get bigger.

What's in it for you?

Canva has grown hugely over the last few years, but we're only just getting started. Here's a taste of what's on offer:

  • Equity packages - so you share in Canva's success
  • Inclusive parental leave policy that supports all parents & carers
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don't feel like your skills quite match what's listed above - we still want to hear from you!

Please note that interviews are conducted virtually.

Skills Required

  • Experience in channel management, partnership development, or indirect sales
  • Track record of building and growing reseller programs
  • Comfortable using data to analyze performance
  • Knowledge of the APAC reseller landscape
  • Experience with Salesforce or a similar CRM
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The Company
5,500 Employees
Year Founded: 2013

What We Do

Canva is an online graphic design platform with a mission to empower everyone to design anything and publish anywhere, offering a free-to-use tool for creating social media posts, presentations, posters, videos, logos, and more.

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