Inside Channel Account Manager

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

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Overview:

The Channel Account Executive is responsible for developing and expanding positive relationships with Mitel Channel Partners and positioning Mitel to maximize sales (revenue/bookings) and revenue growth from Mitel’s Strategic channel partners. Overall, the Mitel channel account manager plays a crucial role in driving sales, fostering strong partnerships, and ensuring the success of the company's channel partner ecosystem.

Responsibilities:

• Partner Relationship Management: Account management of 25 partner accounts. Work with assigned partner lists to provide basic product training sales support and sustain productive partnerships by regularly interacting with partners.

• Account Planning & Strategy: Participate in account planning activities, working alongside senior team members to develop strategies that enhance partner engagement and drive growth. Contribute insights during strategy sessions to better align partner needs with Mitel’s business objectives.

• Communication & Presentation: Demonstrate strong communication skills by effectively presenting information to partners, though further development in this area may be needed. Address basic partner inquiries with clarity and confidence, ensuring partners feel supported and valued.

• Continuous Learning & Development: Exhibit curiosity and a willingness to learn, actively listen to partners, and seek out opportunities for professional growth. Engage in ongoing learning to deepen product knowledge and enhance partner relationships.

• Process-Driven Execution: Execute tasks with attention to detail, following established processes and procedures. Work under supervision to ensure commitments are met, focusing on delivering high-quality support to partners.

Requirements:

• Bachelor’s degree; or high school diploma + relevant experience

• 2 years experience in similar type role

• Basic understanding of sales enablement, product education, and partner relationship management.

• Strong communication and interpersonal skills, with a willingness to improve and develop further.

• Ability to manage multiple tasks and priorities in a fast-paced environment.

• Proficiency in Microsoft Office Suite and CRM tools.

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Mitel offers a comprehensive benefit program which includes affordable Medical, Dental, Vision, Life and Disability Insurance, Matching 401(k) plan, Paid time off (holiday, vacation and sick), Employee Assistance Program, Reward and Recognition Programs and more! Benefits may vary based on full-time or part-time employee status.

At this time, we are not offering sponsorship for US work authorization for any new job applicants.

For more information, visit Why Mitel or follow us on LinkedIn here.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

Mitel provides equal opportunities to all applicants and employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, national origin, sexual orientation, ancestry, sex (including gender identity, pregnancy, childbirth, or related medical condition), parental status, age, religion or religious belief, creed, disability, medical condition, genetic information, marital status, citizenship status, military service, political affiliation, or any other characteristic protected by state, federal law, or local ordinance. 

These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, demotions, transfers, compensation changes, training, career development programs, layoffs, and terminations.

The Affirmative Action Plan is available for viewing to any employee or applicant for employment upon request.

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