Purpose of the position (additional to role description)
工作目的（除了通力角色定义的其它职责）
The Change Management Expert applies a structured methodology for change management on projects and initiatives. The purpose is to create adoption for those impacted, to be able to realize benefits. The role also includes supporting and guiding communication efforts, assess change impact and support training efforts.
Responsibilities and key activities required (additional to role description)
工作职责（除了通力角色定义的其它职责）
Unit Change Manager ensures the Unit’s project portfolio is prioritized according to the Unit’s strategic targets and business needs, and that the Unit’s teams have the needed capacity and capability to deploy the change projects successfully.
• Apply change management processes and tools to support adoption to change
• Define connection between the people side of change and realizing benefits
• Integrate change management activities into project plan
• Support design, development, and delivery of communication activities
• Conduct impact analyses, assess change readiness, and identify key stakeholders
• Provide input, document requirements, and support the design and delivery of training activities
• Coach and train stakeholder groups such as, sponsors, people managers, project teams in how to handle the people side of change
• Coach fellow change management practitioners
• Support and engage senior leaders
• Evaluate and ensure organizational readiness
• Keep updated with latest tools and way of working within change management
• Complete change management assessments
• Identify, analyze, and prepare risk mitigation tactics
• Identify and manage anticipated resistance
• Create actionable change management deliverables such as: communications plan, communication story, impact analysis, role-based impact, from-to analysis, reinforcement plan, coaching plan, training plan, resistance management plan etc.
• Support organizational design and definition of roles and responsibilities
• Manage stakeholders
• Define and measure success metrics and monitor change progress
• Manage the change portfolio
Performance measures required in the position (additional to role description)
业务指标 （ 除了通力角色定义的其它指标）
1. Completion on Time #% for change management projects
2. Productivity improvement in supply chain operation
3. Hard saving & soft Saving
Other competences required in the position (additional to role description)
任职资格能力要求（除了通力角色定义以外的其它能力要求）
Competence & qualification requirements:
1. A bachelor's degree or above
2. Good command of English in both written and spoken communication
3. 10+ years of SAP user experience, SAP business analytics/solution owner is preferred
4. A PMP/IPMP certificate or equivalent
5. Be familiar with Agile management and leadership
6. A proven track record of delivery of supply chain level process change management projects
7. Digtalization & automation capability is preferred, e.g. Power Platform
8. A Lean & 6 Sigma practitioner, GB is preferred
9. Excellent communication skill
10. Strong collaboration and team working skills
11. Aggressive and proactive
12. Critical thinking
13. Crisis and conflicts management skills
14. Virtual team management, enpowerment and inspiration skill
15. Think and act digitally
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers
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What We Do
At KONE, our mission is to improve the flow of urban life. This means understanding urbanization and, together with our partners and customers, helping cities to become better and more sustainable places to live.
As a global leader in the elevator and escalator industry, KONE provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization to add value to buildings throughout their life cycle. Through more effective People Flow®, we make people's journeys safe, convenient and reliable, in taller, smarter buildings.
Headquartered in Helsinki, Finland, we operate in more than 60 countries around the world, employ over 60,000 people and serve 550,000 customers. In 2022, KONE had annual sales of EUR 10.9 billion. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.
