Change Management, Specialist

Posted 20 Days Ago
Be an Early Applicant
Chicago, IL, USA
Hybrid
115K-195K Annually
Expert/Leader
Artificial Intelligence • Cloud • Fintech • Information Technology • Analytics • Financial Services • Cybersecurity
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The Role
Leads complex business analysis and change initiatives by identifying stakeholder needs, managing requirements, resolving conflicts, defining solution scope, developing business cases, and overseeing implementation. Evaluates current-state processes, prioritizes requirements, designs improvements, validates outcomes, and translates strategic direction into tactical plans. The role requires extensive multidisciplinary business and industry expertise, leadership, communication, negotiation, analytical, and organizational skills.
Summary Generated by Built In

About Northern Trust


As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.


Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.


With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.


1. Provides comprehensive and extensive technical support in planning and monitoring the activities that are necessary to complete a business analysis effort and identifying the stakeholders, selection of business analysis techniques, process that will be used to manage requirements, and how to assess the progress of work.
2. Oversees the work with stakeholders to identify and understand needs, concerns, and environment or business in which they work.   Consults with stakeholders by underlying that their needs are understood by interviewing and documenting for verification.
3. Manages all complex conflicts, issues and changes to requirement in order to ensure stakeholders and the project team are all in agreement on the solution scope.    Reviews and determines how requirements are communicated and how the knowledge obtained is maintained for current and future use.
4. Responsible for managing the business need, refines and clarifies the definition of that need, and designs and produces a solution scope that can feasibly be implemented by the business.  Oversees the development of the business case.
5. Prioritizes the solution requirements that meet the needs of the sponsoring organization which includes analyzing stakeholders needs to deliver solutions that meet those needs, assessing the current state of the business to identify and provide improvements, and to verify and validate the resulting requirements on newly developed or on existing business and systems process to business unit or function.
6. Designs and proposes solutions which can best fit the business need, identifies gaps and shortcoming in solutions, and determines necessary work-around or changes to the solution.  Oversees that the solution was deployed, validates the needs of the business were met and the solution scope was achieved.
7. Seasoned multi-disciplinary expert with extensive technical and/or business knowledge and functional expertise.
8. Focus of role is on execution of strategic direction of business function activities.
9. Highly flexible and adaptable to change.
Multi-disciplinary expert with authoritative knowledge of business analysis and all of the business analyst function competencies.  Authoritative knowledge in business specific and industry knowledge and fundamentals.  Experience in extensive and wide range of situations.   Knowledge in developing standards or best practices. Skills in translating broad strategic intent into tactical plans and directions.  Excellent leadership, analytical, conflict management and negotiation skills are required. Must have excellent communication skills, both written and oral.  Organizational skills are required to develop and monitor projects/business process plans.
Requires a college or university degree and/or relevant proven work experience, organization and leadership skills that provides knowledge to the functional business.   Demonstrates excellent experience in change initiatives, covering such areas as operations, IT and product development; with a track record of accomplishment in large, complex projects and change initiatives.

Salary Range:

$114,700 - 194,900 USD

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.


Work Authorization


Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).


Working with Us


As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.


Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.


Reasonable Accommodation


Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.


Skills Required

  • College or university degree and/or relevant proven work experience
  • Extensive experience leading change initiatives across operations, IT, and product development
  • Track record of accomplishment in large, complex projects and change initiatives
  • Authoritative business analysis, business function, and industry knowledge
  • Leadership, analytical, conflict management, negotiation, communication, and organizational skills
  • Experience developing standards or best practices and translating strategic intent into tactical plans

Northern Trust Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northern Trust and has not been reviewed or approved by Northern Trust.

  • Retirement Support — A 401(k) with company match alongside an employer‑funded defined‑benefit pension is highlighted in employer‑verified materials and filings, setting the retirement package apart from many private employers.
  • Leave & Time Off Breadth — PTO is portrayed as solid overall, and two paid volunteer days per year are clearly documented across corporate materials.
  • Parental & Family Support — Company sources and postings reference paid parental and caregiver leave and recent enhancements to parental benefits, indicating meaningful family support within the package.

Northern Trust Insights

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The Company
HQ: Chicago, IL
24,000 Employees
Year Founded: 1889

What We Do

As a global leader in innovative wealth management, asset servicing and investment solutions, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. A globally recognized Fortune 500 Company in continuous operation since 1889, we’ve built a legacy of empowering clients to reach their goals with confidence. Since our roots as a trust bank, we’ve grown to a global presence with more than 24,000 employees in more than 20 countries and across six core business units: Wealth Management Asset Management Asset Servicing Technology Corporate Functions Enterprise Operations Join a Team That’s Achieving Greater At Northern Trust, we refer to our employees as partners – with good reason. We understand that relationships are the key to our success. Here you’ll join a diverse and inclusive team of innovators with the drive to challenge the way things have always been done. Instead of choosing between a dynamic career and work-life balance, enjoy working with a team that supports your goals in the office and at home. We’ll help you get where you want to go without sacrificing what matters most to you. Delivering value and adhering to our enduring principles What are enduring principles? Since our founding, they have guided our strategy and success. Thanks to the dedication of our partners, Northern Trust continues to thrive by adhering to three enduring principles: service, expertise and integrity . What does this mean? Service Northern Trust has a relentless drive to provide exceptional service to our clients, our partners and our communities. We set new standards and go above and beyond in our commitment to delivering greater results. Expertise Expertise is at the core of who we are. We focus sharply on what we do well. From expanding our capabilities, to hiring talented professionals to developing innovative solutions, our expertise is why we continue to be a trusted advisor for generations of families and institutions. Integrity Operating with uncompromising ethics is central to Northern Trust’s heritage. As a result, our clients, partners and communities know they can rely on us. For more than 130 years, our integrity has been our guide – and that will never change.

Why Work With Us

At Northern Trust, we go further because we go together. We embrace flexibility, encourage balance, and prioritize inclusion at all levels, working together to keep you connected. We are committed to our employees—all 24,000 of them. Whether this is a first step or a bold new leap in your career, we’re here to help you move forward.

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