Change Management Lead

The Role

Are you passionate about driving organizational change? Do you enjoy consulting with your business partners on human behavior to develop solutions that support the associate in adopting the changes in the most effective way possible? Come join an exciting team of Organizational Change Management practioners that drive change management best practices across the Fidelity Technology landscape.  The Enterprise Technology Change Management Center of Excellence focuses on our high priority Technology initiatives, planning, managing and executing against the programs change management workstream to deliver consistent human centered organizational change solutions in support of our associates.

As part of the Change Management Center of Excellence, (CM COE) within the Strategic Program Management Office under Fidelity Technology Strategy and Planning, the Change Management Leader will plan, manage, develop, and execute organizational change strategies, including partner and sponsorship activities, communication plans, training solutions and measurement activities.

The CM COE is essential to the success of driving enterprise organizational change capabilities in alignment with Fidelity’s technology strategy and the overall focus and vision of the Strategic Program Management Office. This role will drive consistency in the Enterprise Technology change approach through a centralized change model by ensuring consistent practices and change strategies.

Fidelity’s technology strategy presents changes across people, process and technology, with much of the technology change centered around foundational technologies. In addition, several ongoing change events are impacting Fidelity’s technology community. As we move into the execution phase for these change events, we need to build energy across the associate community and clarity of how the work connects to the strategy to ensure successful execution while also driving adoption.

The Expertise and Skills You Bring

• Lead end-to-end organization-wide change initiatives , leveraging 5+ years of change management experience to drive adoption and alignment across multiple stakeholders and business groups.  
• Methodology drive approach to addressing associate needs associated with large scale enterprise-wide Technology programs; implementations, enhancements, migrations, etc.,
• Experienced program manager of change management workstream; including communications, learning, implementation, measurement, and adoption strategies
• Experience, driving results through matrixed teams; ability to work with all levels of the organization, fostering collaboration and accountability among leaders and stakeholders
• Outstanding leadership presence, ability to influence senior leadership across business units and enterprise landscape, communication, conceptual thinking, and problem-solving capabilities
• Utilize established change management frameworks; PROSCI, CCMP or other industry change management certification preferred
• Demonstrated consulting skills, written and verbal communication skills
• Proven track record of operating in a dynamic and fast paced environment
• Demonstrated PowerPoint / graphic design skills a plus
• Note: Fidelity will not provide immigration sponsorship for this position.

The Team

The Change Management COE supports the high-priority strategic programs across Enterprise Technology. Our goal is to bring alignment across Fidelity's technology community for change management delivery through a standard enterprise-wide set of processes. In addition to supporting the work, the CoE also sponsors a Change Management Community of Practice. We are currently evolving this model to more closely align to our large program practices.  All COE members are expected to actively participate and drive the best practice activities.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.   

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home.  These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.  Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.