The Role
Leads organizational, process, and technology change initiatives by developing change management plans, readiness assessments, stakeholder impact analyses, communication strategies, training programs, and adoption approaches. Partners with business, technical, leadership, workforce development, and training teams to support successful implementation, governance, configuration management, and stakeholder alignment.
Summary Generated by Built In
The Change Management Lead supports departments undergoing organizational, process, or technology-driven change by developing and implementing change management plans, communication strategies, and stakeholder engagement approaches. The successful candidate will help ensure successful adoption of new processes, systems, and organizational structures while minimizing disruption and increasing stakeholder alignment.
Key Responsibilities
- Develop and execute comprehensive change management plans for departments undergoing organizational or process transformation.
- Conduct change readiness assessments and stakeholder impact analyses.
- Design and implement communication and training strategies that support adoption of new processes, systems, and organizational structures.
- Support configuration and change management policy development aligned with governance requirements.
- Collaborate with workforce development and training teams to deliver integrated change and training initiatives.
Skills, Knowledge & Expertise
- Project Management Professional (PMP)
- Certified ScrumMaster (CSM)
- Certified Scrum Product Owner (CSPO)
- ITIL v3
- Expertise in organizational change management and stakeholder engagement.
- Strong communication planning and execution capabilities.
- Experience conducting readiness assessments and stakeholder impact analyses.
- Ability to develop adoption strategies for organizations experiencing process, operational, or technology change.
- Knowledge of governance, configuration management, and change management policy development.
- Experience working across business, technical, and leadership stakeholder groups.
About
Since its establishment in 2000, TeleSolv Consulting has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks.
Skills Required
- Project Management Professional (PMP) certification
- Certified ScrumMaster (CSM) certification
- Certified Scrum Product Owner (CSPO) certification
- ITIL v3 certification or knowledge
- Expertise in organizational change management and stakeholder engagement
- Strong communication planning and execution capabilities
- Experience conducting change readiness assessments and stakeholder impact analyses
- Ability to develop adoption strategies for process, operational, or technology change
- Knowledge of governance, configuration management, and change management policy development
- Experience working across business, technical, and leadership stakeholder groups
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The Company
What We Do
TeleSolv provides business process and systems integration support to a variety of Federal agencies. Our experienced professionals maintain applicable industry certifications that include PMP, ITIL, Six Sigma, CSSP, and CRM. Our support ranges from assessing enterprise‐wide programs and implementing process improvements to supporting operational activities and business processes within centralized and distributed business environments.
