CHANGE MANAGEMENT CONSULTANT

Posted Yesterday
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22202, Arlington, VA, USA
In-Office
82K-95K Annually
Senior level
Consulting
The Role
Support change management for a federal technology modernization program: conduct stakeholder engagement, impact analyses, readiness assessments, workshops, communications, training and executive coaching; maintain documentation, drive adoption, and travel frequently to client sites.
Summary Generated by Built In

About the Company

Eagle Hill is a nationally recognized, award-winning consulting firm, based in the Washington, DC area. We pride ourselves on our unconventional approach to solving business challenges, with a focus on delivering value above expectations. Our collective of talented consultants encourages each other to bring their unique perspectives and experiences to deliver impact-focused solutions for our clients. The result is a working environment that encourages bold thinking, collaboration and delivering client-centered solutions.

About the Role

Eagle Hill is proactively recruiting experienced Change Management Consultants for roles supporting the change management component of a large technology modernization program in the federal sector. This role requires the ability and willingness to travel Monday through Friday to client locations across the United States, based on project needs. Travel cadence will vary; however, candidates must be available for weekly, on-site work as determined by the client and project schedule.


Responsibilities


  • Plan and execute stakeholder engagement activities such as interviews, working sessions, and readiness assessments aligned to the change strategy
  • Develop and maintain change impact analyses to inform stakeholder engagement and change readiness activities
  • Facilitate and participate in client-facing meetings to drive alignment, surface risks, and support adoption readiness
  • Support client workshops and workgroups; synthesize outputs and translate insights into tactical change actions
  • Represent the change management team across key program forums to promote awareness and integration of change activities
  • Build relationships with stakeholders to assess readiness, address resistance, and promote system adoption
  • Coordinate and facilitate change events and communications to support user understanding and engagement
  • Use data-driven assessments and feedback channels to evaluate stakeholder readiness and shape engagement strategies
  • Deliver end-user presentations that illustrate system capabilities and promote confidence in the change
  • Support and coach executive leaders and service line supervisors to build internal capacity and sustain change momentum
  • Partner with program leads to execute against stakeholder-specific plans and broader program milestones
  • Maintain accurate and timely documentation of change management activities for transparency and reporting
  • Build and sustain trusted relationships with clients and stakeholders to enable influence and partnership
  • Rapidly acclimate to new tools and technologies to effectively support change efforts and end-user engagement
Qualifications

What are the Required Qualifications?

  • Bachelor’s degree
  • Ability for travel, Monday–Friday, to work on client locations throughout the United States, as required by the project
  • Minimum of 5 years of professional experience; must include change management, stakeholder engagement, communications, and management
  • Familiarity with formal change management frameworks such as Prosci
  • Demonstrated ability to implement change management strategies in client delivery environments; qualifying experience may span management consulting, professional services, or other directly comparable roles. While academic study and conceptual understanding of change management are valued, role requires a minimum of 5 years of hands-on, applied professional experience in the field
  • Proven track record in developing relationships, gaining trust, and building credibility with clients and stakeholders
  • Experience executing change management plans and developing associated deliverables
  • Strong problem-solving skills, with the ability to analyze issues and develop tailored, actionable solutions
  • Strong executive presence; excel at communicating, facilitating, and presenting across all levels of an organization
  • Empathetic, collaborative, and inquisitive mindset
  • Proficiency with Microsoft Office Suite (Outlook, Excel, PowerPoint)
  • Technical aptitude; able to quickly learn and support new technology platforms
  • Flexibility and resilience in navigating change, ambiguity, and evolving project needs
  • US citizenship and the ability to successfully complete and retain any company, federal, or other background investigations required to perform client work
  • Ability to successfully complete and maintain a federal background investigation (Tier 3 Public Trust) 

Desired Qualifications



  • Experience supporting or leading complex, large-scale technical change management initiatives, ideally in federal health, healthcare IT, or similarly regulated industries
  • Experience working within hospital or healthcare facility settings
  • Prosci or CCMP certification preferred
  • Experience conducting readiness assessments, stakeholder analysis, communications, training design, and metrics tracking
  • Demonstrated ability to apply data analysis to inform and refine change strategies

Compensation: A reasonable expectation for a starting salary range is: $82 – 95K. This range is reflective of the DMV (District of Columbia/Maryland/Northern Virginia) job market and will vary based on applicant's residence. When extending offers we consider level of experience and location.

Benefits: Eagle Hill employees are eligible to participate in 100% employer-paid Medical, Dental and Vision plans, as well as in our 401(k) and commuter benefit programs.  Employees may also be eligible for short- and long-term disability, life insurance, FSA, PTO, and annual bonus benefits.  Employees are subject to the terms, conditions, and limitations of each benefit program and the applicable plan documents.  

Application Process: We follow a competency-based and holistic interview approach designed to hire the most qualified candidates to join our team and position them for future success.

Eagle Hill Consulting, LLC is an Equal Opportunity Employer.

In compliance with the American with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request and accommodation in order to apply for a position with Eagle Hill Consulting, LLC, please call 703-229-8600 or e-mail [email protected].

Eagle Hill Consulting, LLC is an award-winning consultancy that provides management consulting services in the areas of strategy and performance, talent and change management. Eagle Hill works with a range of public, private, and non-profit organizations in the Washington, DC, Seattle, and Boston metropolitan areas and across the nation. A recognized leader, Eagle Hill has earned awards from the Washington Business Journal and Washingtonian as a top place to work. More information is available at www.eaglehillconsulting.com.


Skills Required

  • Bachelor's degree
  • Ability for travel Monday-Friday to client locations throughout the United States as required by the project
  • Minimum of 5 years of professional experience including change management, stakeholder engagement, communications, and management
  • Familiarity with formal change management frameworks such as Prosci
  • Demonstrated ability to implement change management strategies in client delivery environments
  • Proven track record developing relationships, gaining trust, and building credibility with clients and stakeholders
  • Experience executing change management plans and developing associated deliverables
  • Strong problem-solving skills and ability to develop tailored, actionable solutions
  • Strong executive presence; ability to communicate, facilitate, and present across all organizational levels
  • Proficiency with Microsoft Office Suite (Outlook, Excel, PowerPoint)
  • Technical aptitude; able to quickly learn and support new technology platforms
  • Flexibility and resilience in navigating change, ambiguity, and evolving project needs
  • US citizenship and ability to successfully complete and retain any company, federal, or other background investigations required to perform client work
  • Ability to successfully complete and maintain a federal background investigation (Tier 3 Public Trust)
  • Experience supporting or leading complex, large-scale technical change management initiatives (federal health or regulated industries)
  • Experience working within hospital or healthcare facility settings
  • Prosci or CCMP certification
  • Experience conducting readiness assessments, stakeholder analysis, communications, training design, and metrics tracking
  • Ability to apply data analysis to inform and refine change strategies
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The Company
HQ: Arlington, VA
322 Employees
Year Founded: 2003

What We Do

Unconventional, woman-owned, and award-winning—at Eagle Hill, we break away from the expected and apply the best tools and methodologies of larger consultancies in the nimble environment—and with the personalized attention—of a smaller firm. We have an award-winning community of consultants that bring energy, initiative, and imagination to solve clients’ business problems across industries in ways that deliver value above expectations. Eagle Hill Consulting provides a full range of management consulting services in the areas of Strategy & Performance, Talent, and Change. Our expertise in delivering innovative solutions to unique challenges spans across the private, public, and nonprofit sectors, from financial services to healthcare to media & entertainment. We deliver significant organizational and productivity improvements with a focus on maximizing the return on investment. Eagle Hill’s clients and people consistently recognize our outstanding delivery and culture. Vault named Eagle Hill on its “Vault Consulting 50” in 2021, 2020, 2019, 2018, 2017, and 2016, further recognizing us among its “Best Consulting Firms for Diversity” and “Best Boutique Consulting Firms”. We have also been recognized by Forbes as one of “America’s Best Management Consulting Firms” in 2021, 2020, 2019, 2018, 2017, 2016. Since 2007, we’ve been consistently recognized as a top place to work by the Washington Post, Washingtonian Magazine, and Washington Business Journal.

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