Change Management Consultant - Senior

Posted 13 Days Ago
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Toronto, ON, CAN
In-Office
Senior level
Information Technology • Professional Services • Software • Consulting
The Role
Lead and implement enterprise-level organizational change management for large transformational projects: develop OCM strategies, communications, training and stakeholder engagement plans; assess impacts; measure adoption; facilitate workshops; coordinate with communications, training and HR SMEs; and influence leaders to drive adoption and mitigate resistance.
Summary Generated by Built In
We do have a job opening for Change Management Consultant - Senior for our direct client Province of Ontario. The position details are given below:


Job Details:

Job ID: RQ11276 - Change Management Consultant - Senior

Client : Central Agencies Cluster
Location : 222 Jarvis Street, Toronto, Ontario
Duration: 12 months + Extension
Type: Onsite

Job Description:


Experience and Skill Set Requirements

General Skills

  • Organizational Change management expertise:

    • Experience and knowledge of Organizational change management industry standards, best practices, methodologies, and tools.

  • Strategy development:

    • Experience in the development of training, communication, and Organizational change management strategies and plans.

  • Stakeholder engagement:

    • Ability to work effectively and engage with a diverse group of stakeholders, such as senior management and leaders, project managers, etc.

  • Conflict management:

    • Strong conflict management, interpersonal, and communication skills (written and verbal).

  • Project management:

    • Experience with project management fundamentals and understanding of the lifecycle of a project.

  • Active listening:

    • Excellent active listening skills.

  • Analytical abilities:

    • Strong analytical and decision-making abilities.

  • Presentation skills:

    • Strong presentation and group facilitation skills.

Desirable Skills

  • Change impact assessment:

    • Experience identifying and assessing change impacts to the organization’s business processes and technology solutions to drive business and people adoption.

  • Transformational projects:

    • Experience leading medium to large transformational change projects.

  • Structured approach:

    • Experience working with project leads to apply a structured Organizational change management approach and methodology for the people side change across assigned initiatives.

  • Stakeholder analysis:

    • Experience understanding the program/project and related Organizational change management issues by identifying key stakeholders and how they will be impacted by the change.

  • Actionable plans:

    • Experience developing actionable and targeted change management plans that include communications, coaching, training, sponsorship, and/or other resistance management activities.

  • Success metrics:

    • Experience defining and measuring success metrics and monitoring change progress to track adoption, utilization, and proficiency related to changes.

  • Process management:

    • Experience managing the change management process, and applying change management principles.

    • Experience coordinating efforts with other subject matter experts, including communications specialists, training specialists, and human resource consultants during implementation.

    • Ability to influence others, at all levels within the organization, and move towards a common goal.


Must Have:

  • MUST have exp with Organizational Change Management at an enterprise level. Candidate will not be considered if they do not have the extensive OCM exp.

  • Exp with large projects handling various stakeholders.

  • Exp with creating communication plans, training plans and various other tools.





Skills Required

  • Organizational Change Management expertise (industry standards, methodologies, tools)
  • Experience developing training, communication, and change management strategies and plans
  • Ability to engage effectively with diverse stakeholders including senior management and project managers
  • Strong conflict management, interpersonal, and written and verbal communication skills
  • Experience with project management fundamentals and understanding of project lifecycle
  • Excellent active listening skills
  • Strong analytical and decision-making abilities
  • Strong presentation and group facilitation skills
  • Extensive enterprise-level Organizational Change Management experience (MUST have)
  • Experience with large projects handling multiple stakeholders
  • Experience creating communication plans, training plans, and related change tools
  • Change impact assessment experience
  • Experience leading medium to large transformational change projects
  • Experience applying a structured OCM approach and methodology
  • Stakeholder analysis experience (identify key stakeholders and impacts)
  • Experience developing actionable, targeted change management plans (communications, coaching, training, resistance management)
  • Experience defining and measuring success metrics to track adoption and proficiency
  • Experience coordinating with communications, training specialists, and HR consultants during implementation
  • Ability to influence others at all organizational levels toward common goals
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The Company
HQ: Woodbury, MN
50 Employees

What We Do

ITProFound Inc. is a global technology services and solutions provider specializing in software development, IT consulting, and staff augmentation. They deliver end-to-end business practice solutions, including ERP, cloud migrations, and data analytics, across various industries.

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