What You'll Do:
- Lead Change Management Efforts: Drive the development and execution of change management strategies throughout all phases of implementation, ensuring customer success and on-time delivery.
- Engage Stakeholders & Guide Best Practices: Facilitate discussions on change readiness and business needs, leveraging leading practices to support organizational transformation.
- Deliver Product Expertise & Training: Provide in-depth knowledge of the change management best practicies, Coupa platform, training sessions, and tailor the change management tools and materials to each customer’s needs.
- Collaborate Across Teams: Partner with customers, Coupa services teams, and implementation partners to align on goals and ensure seamless delivery and adoption.
- Contribute to Project Success: Follow and adapt Coupa’s implementation methodology, share expertise with colleagues, and support customers both onsite and remotely, with travel up to 50%..
What You Will Bring to Coupa:
- Extensive Change Management Expertise: Proven experience leading organizational transformation initiatives, developing and executing change management strategies, and conducting impact and stakeholder analyses using methodologies like Prosci.
- Strong Consulting Background: 7+ years in systems applications consulting (internal IT or external firms), with a demonstrated ability to manage clients, execute implementation plans, and drive successful go-lives.
- Domain & Platform Knowledge: Familiarity with Procure-to-Pay processes, SaaS platforms, and financial/accounting systems; experience with tools such as Ariba, Concur, NetSuite, Salesforce, Workday, SAP, and Oracle is highly valued.
- Excellent Communication & Client Skills: Strong written and verbal communication, stakeholder engagement, and the ability to deliver tailored software demonstrations in dynamic, high-paced environments.
- Proven Professional Growth: Bachelor’s degree required; candidates must show a track record of career progression and increasing responsibilities in previous roles.
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What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
