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The Change Integration Manager plays a pivotal role in driving change initiatives from planning through to implementation and sustainment, ensuring business outcomes are achieved. This role engages leaders, stakeholders, and impacted teams to foster understanding and commitment to change, with a focus on how it affects both customers and employees. The successful candidate will join a people-focused team supporting a major transformation across people, processes, and technology. The Change Integration Manager will lead the design and execution of change strategies in collaboration with internal and external partners.
Key responsibilities include stakeholder and impact assessments, building and managing a change champion network, developing communication and training strategies, and supporting people leaders in guiding their teams through change.
This is a Toronto-based role requiring in-office presence four days per week to support collaboration and team connection.
Key Responsibilities
- Design and execute change management strategies in collaboration with internal and external delivery partners.
- Lead change management activities from initiation through implementation and sustainment to achieve business results.
- Engage leaders, stakeholders, and impacted audiences to foster an engaged workforce that understands and embraces change.
- Analyze the scope of change to assess impacts on people, processes, technology, financials, and risks.
- Conduct stakeholder and change impact assessments.
- Establish and manage a change champion network.
- Develop communication strategies and materials to ensure transparency and engagement.
- Design training plans and oversee training material development and rollout.
- Support People Managers in leading and advocating for change.
- Identify and address resistance to change through proactive strategies.
- Monitor and report on change adoption and implement corrective actions as needed.
- Support People and Culture initiatives to build cohesion, celebrate milestones, and foster a culture of success.
- Promote a culture of transparency, collaboration, and service excellence among partners.
Qualifications
- Minimum 4–6 years of experience supporting large change initiatives in the Financial Services or Insurance industry.
- Post-secondary degree in a related field or equivalent combination of education and experience.
- Change Management certification (e.g., PROSCI or equivalent) preferred.
- Strong interpersonal and relationship-building skills.
- Excellent PowerPoint and storyboarding skills.
- Detail-oriented with the ability to operate in a fast-paced environment.
- Self-starter, proactive, and motivated to drive positive change.
- Commitment to professional standards, internal controls, and compliance.
Skills and Competencies
- Expertise in Change Management methodologies and practices.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Influence and stakeholder management skills.
- Data-driven decision-making capabilities.
- Knowledge of business analysis and project delivery practices across the project lifecycle.
Salary:
Pay Type:
The above represents BMO Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en.
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
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What We Do
At BMO, banking is our personal commitment to helping people at every stage of their financial lives. The truth is, people’s needs change: so we change too. But we never change who we are. Which means we’ll never waiver from providing our customers the best possible banking experience in the industry. Our incredible team of over 46,000 people is just the tip of the iceberg. You should get to know us. We’re here to help.
