Change Implementation Consultant - Payment Manager

Posted 5 Hours Ago
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Charlotte, NC, USA
Hybrid
68K-114K Annually
Junior
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Supports Payment Manager change implementations by coordinating project deliverables, timelines, dependencies, stakeholder communications, data mapping, account movement, training, knowledge transfer, process improvements, and risk or compliance activities across business, technology, product, operations, and compliance teams.
Summary Generated by Built In
About this role
Wells Fargo is seeking a Change Implementation Consultant to support Payment Manager initiatives, helping prepare and enable internal and external stakeholders to successfully adopt business, product, and process changes. This role will support implementation activities, coordinate project deliverables, and partner across business, technology, management, and compliance teams to help ensure changes are implemented effectively.
In this role, you will:
  • Participate in change implementation initiatives and identify opportunities for new or improved processes.
  • Apply project management methodologies to support implementations, establish timelines, track deliverables, and help ensure successful execution.
  • Support knowledge transfer, data mapping, account movement, and other implementation activities that may impact multiple systems.
  • Identify effective training and knowledge-transfer approaches to help stakeholders successfully adopt changes.
  • Participate in process improvement, product development, and enhancement activities.
  • Identify and recommend solutions for data, logistics, and project-support issues.
  • Develop knowledge of applicable risk and compliance requirements while supporting implementation activities.
  • Collaborate and consult with business partners, management, technology, compliance, and other key stakeholders.

Required Qualifications
  • 2+ years of Change Implementation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education.

Desired Qualifications
  • Experience supporting payments, treasury management, commercial banking, or related financial services products.
  • Experience coordinating implementations or client-facing change initiatives from planning through execution.
  • Strong project management and organizational skills, including the ability to manage timelines, dependencies, and multiple priorities.
  • Experience partnering across business, operations, technology, product, and compliance teams.
  • Strong written and verbal communication skills with the ability to communicate effectively with a variety of stakeholders.
  • Experience with process improvement, change readiness, training, or knowledge-transfer activities.
  • Ability to identify implementation risks, troubleshoot issues, and recommend practical solutions.
  • Ability to work independently while collaborating effectively in a cross-functional environment.

Job Expectations
  • This position offers a hybrid work schedule
  • This position is not eligible for Visa Sponsorship

Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.
$68,000.00 - $114,000.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:
3 Nov 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
c. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.
#BI-Hybrid

Skills Required

  • 2+ years of Change Implementation experience, or equivalent experience, training, military experience, or education
  • Experience supporting payments, treasury management, commercial banking, or related financial services products
  • Experience coordinating implementations or client-facing change initiatives from planning through execution
  • Strong project management and organizational skills, including managing timelines, dependencies, and multiple priorities
  • Experience partnering across business, operations, technology, product, and compliance teams
  • Strong written and verbal communication skills with varied stakeholders
  • Experience with process improvement, change readiness, training, or knowledge-transfer activities
  • Ability to identify implementation risks, troubleshoot issues, and recommend practical solutions
  • Ability to work independently while collaborating effectively in a cross-functional environment

Wells Fargo Compensation & Benefits Highlights

  • Healthcare Strength — Health coverage beginning on day one for eligible employees, with medical, dental, vision, mental-health, and prescription benefits, is prominently described. This breadth and immediacy support a strong overall benefits foundation.
  • Retirement Support — A dollar-for-dollar 401(k) match on employee contributions up to 6% for eligible employees is emphasized as a core advantage. This reliable employer contribution meaningfully enhances total compensation.
  • Parental & Family Support — Paid parental leave of up to 16 weeks for primary caregivers, plus fertility, adoption, and surrogacy reimbursement, stands out. These programs indicate substantial support for family-building and caregiving needs.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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