Change Expert - Global HR

Posted 14 Days Ago
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Manila, Metro Manila, National Capital Region, PHL
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
Lead and execute large-scale HR transformation and change initiatives across functions and borders. Partner with business leaders to define roadmaps, conduct impact and readiness assessments, embed change management, manage stakeholders, vendors and project resources, and deliver integrated change artifacts (communications, sponsor roadmap, coaching, training, resistance management). Monitor risks, dependencies, and progress, applying agile methods to drive adoption and measurable outcomes.
Summary Generated by Built In

Title: Senior Project Manager (Change Expert)

 

Overview: 

 

ING Hubs Philippines is looking for an experienced Project Manager to work with the Transformation Center of Expertise and business/support teams, to drive and oversee day to day execution of organizational strategic projects.   

Change Execution Professional orchestrates the delivery of complex change initiatives (across Functions, Tribes, Borders and/or Business Lines) to deliver transformational change for the business 

 

If you are good at: 

·       Leading and driving change and transformation projects

·       Business strategy implementation

·       Partnering with Business Leaders and Partners on driving the realization of projects

·       Initiating, setting up, and structuring initiatives and projects on people, process and technology 

·       Monitoring the progress and delivery of change initiatives and track remediation of (potential) issues  

·       Conducting change impact analysis, assess change readiness and experienced on embedding change management in strategic projects

·       Updating stakeholders on status, risk and issues 

·       Identifying and managing project dependencies and has capability to have foresight on possible impediments/issues of the change

·       Managing vendors and project resources including all necessary logistic 

·       Empowering project management and change management capability in the organization  

If you are: 

·       Someone who has at least 10 years of experience in project management or HR, with at least 4 years experience in leading HR transformation / strategic projects

·       Someone who possesses strong organization, communication and stakeholder management skills and is able to able to exhibit cross-functional implementation

·       Someone who has a solid understanding of how people go through change and the change process

·       Experience and knowledgeable of change management principles, methodologies, and tools

·       Someone who possess excellent interpersonal, communication, and presentation skills and also have the ability to adapt to a constantly changing environment

·       Flexible and adaptable; able to work in ambiguous situations

·       Resilient and tenacious with a propensity to persevere

·       Forward looking with a holistic approach

·       Organized with a natural inclination for planning strategy and tactics

·       Problem solving and root cause identification skills

·       Able to work effectively at all levels in an organization

·       Must be a team player and able to work collaboratively with and through others

·       Acute business acumen and understanding of organizational issues and challenges

·       Familiarity with project management approaches, tools and phases of the project lifecycle

·       Experience with large-scale organizational change efforts

·       A foundational understanding of how operations (end-to-end process) will be valuable

 

If you can: 

·       Organize, manage and implement complex change projects and create strategic programs in partnership with the business that will add value to the organization.

·       Define roadmaps, developing and delivering solutions, and change steering 

·       Take an agile approach to executing change initiatives 

·       Drive results through strong influencing skills 

·       Work with local and global project teams and stakeholders 

·       Identify, analyze and prepare risk mitigation tactics

·       Complete change management assessments and create actionable deliverables for the five change management levers that is integrated with the project management plan i.e. communications  plan, sponsor roadmap, coaching plan, training plan, resistance management plan

 

If you’d like to work with: 

·       Transformation team of process experts, agile coaches, and change managers

·       Business Leaders within the organization

·       Cross-functional project teams 

·       Global Leaders of ING Hubs

 

If you want to: 

·       Work on projects in highly complex environments 

·       Enjoy competitive compensation and allowances 

·       Be part of a diverse, creative, and energized team 

Skills Required

  • At least 10 years of experience in project management or HR
  • At least 4 years leading HR transformation or strategic projects
  • Experience with large-scale organizational change efforts
  • Knowledge of change management principles, methodologies, and tools
  • Ability to conduct change impact analysis and assess change readiness
  • Strong organization, communication, stakeholder management and presentation skills
  • Familiarity with project management approaches, tools and phases of the project lifecycle
  • Experience partnering with business leaders and cross-functional teams
  • Vendor and project resource management experience
  • Ability to define roadmaps and deliver change management artifacts (communications plan, sponsor roadmap, coaching plan, training plan, resistance management)
  • Ability to take an agile approach to executing change initiatives
  • Problem solving, root cause identification, resilience, adaptability and ability to work at all organizational levels
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The Company
HQ: Amsterdam
65,710 Employees

What We Do

ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers

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