Job Description:
Change Communications Lead in Global Team, E-invoicing (f/m/x)
in Mars Global Service
Finance Operations Department
Location: Warsaw
Hybrid working
* Fully virtual recruitment experience *
We're looking for an experienced Change Communications Lead to independently drive change communications for a major global finance e-invoicing transformation programme. This role will shape and deliver the end-to-end change communications strategy, supporting stakeholders across Suppliers, Customers, Segment Operations and MGS (Mars Global Services) teams. The successful candidate will develop a clear, coordinated communications, change and training approach that enables readiness, implementation, adoption and business continuity throughout the programme.
What would be your key responsibilities?
- Developing and executing the end-to-end change and communications strategy to support programme readiness, implementation, adoption, and business continuity.
- Conducting stakeholder and audience impact assessments and translating insights into targeted communication and training plans.
- Creating clear, engaging, and audience-specific communications that explain complex programme, process, and system changes.
- Defining and maintaining a consistent narrative for the e-invoicing transformation, aligned with broader MGS and MGS Finance strategic messaging.
- Preparing leadership communications, programme updates, and key stakeholder materials to ensure ongoing engagement and alignment.
- Building strong relationships across the programme, including PMO, project leads, Segment and MGS stakeholders, and Corporate Affairs teams.
- Acting as the primary point of contact for all change and communications activities related to the programme.
- Supporting end-user adoption through targeted communications, engagement activities, and feedback mechanisms.
- Monitoring communication effectiveness and stakeholder engagement, providing regular insights, reporting, and recommendations to programme leadership
What are we looking for?
- 5+ years of experience in managing change and communications for multiple, complex operational transformation programmes
- Strong expertise in change impact assessments, stakeholder mapping and communication planning, with the ability to work independently within a project team.
- Stakeholder management and relationship-building skills, with the confidence to engage and influence at all levels of the organization.
- Ability to translate complex programme, process and system changes into clear, relevant and engaging messages for different audiences.
- Experience creating effective multi-channel communications, including emails, SharePoint sites, videos and other digital content.
- Proactive, curious and solutions-oriented mindset.
- Resilient and comfortable navigating ambiguity, complexity and evolving project priorities.
- Strong organizational and planning skills, with the ability to manage multiple workstreams and deadlines.
- Fluent English, both written and spoken.
Nice to have:
- Experience leading communications and managing change for finance, technology, process transformation programmes within a complex global organization.
- Experience with e-invoicing or finance transformation initiatives.
- Experience working across global teams and multiple regions.
What can you expect from Mars?
- Permanent contract of employment as from the start.
- Attractive financial conditions including Bonuses.
- We will also look after your safety and well-being by offering you rich benefits package including life insurance, Employee Assistance Program fully covered by Mars, and private medical care, MultiBenefit Program and lunch card.
- Extra savings scheme to support You in long perspective.
- Support in career building through personalized development plan.
- On-line shop with attractive discounts on our products that Your family and friend are going to love.
- Possibility to participate in volunteering initiatives during working hours.
- A modern and pet friendly office in the City Center (Zlote Tarasy building).
Apply now and upload you profile in English
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Skills Required
- 5+ years of experience managing change and communications for multiple complex operational transformation programmes
- Expertise in change impact assessments, stakeholder mapping, and communication planning
- Strong stakeholder management and relationship-building skills
- Ability to translate complex programme, process, and system changes into clear communications
- Experience creating multi-channel communications, including emails, SharePoint sites, videos, and digital content
- Ability to work independently within a project team
- Strong organizational and planning skills with the ability to manage multiple workstreams and deadlines
- Fluent English, written and spoken
- Experience with finance, technology, or process transformation communications and change management
- Experience with e-invoicing or finance transformation initiatives
- Experience working across global teams and multiple regions
Mars Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.
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Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
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Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
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Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.
Mars Insights
What We Do
For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.
