Change Communication & Activation Director

Posted 2 Days Ago
Be an Early Applicant
Charlotte, NC, USA
In-Office
75K-121K Hourly
Senior level
Healthtech
The Role
Lead enterprise internal change communications and activation: develop strategic communication plans, advise senior leaders, translate transformation initiatives into clear messaging, mitigate change resistance, drive alignment and storytelling, coach and develop communication advisors, and partner across functions to ensure consistent, two-way communications.
Summary Generated by Built In

Department:

14204 Enterprise Corporate - People & Culture Activation

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Monday - Friday Remote Position.

Due to complex requirements, remote work is NOT permitted in: CA, DC, CO, CT, HI, MA, MD, MN, ND, NJ, NY, OR, RI, VT, WA and working Internationally.*

Pay Range:

$75.40 - $120.65

Major Responsibilities:

  • Develop and implement enterprise-wide strategic communication plans aligned with business objectives, culture, and transformation priorities – geared to drive change.
  • Serve as an advisor to leadership on a range of internal communication needs, guiding internal messaging to drive internal leadership visibility and effective communication.
  • Translate complex business strategies and transformation initiatives into clear, concise, and compelling messages for diverse internal audiences.
  • Identify organizational barriers to change and proactively develop strategies to mitigate resistance. Guide teams in navigating transitions, ensuring clarity, confidence, and commitment to new ways of working.
  • Collaborate with senior executives, department heads, and cross-functional teams to build consensus and drive organizational alignment around transformation efforts.
  • Partner with various key stakeholders on the people communication and activation team, and within other teams across the enterprise such as Marketing, Brand, and External Communications to ensure collaboration and teamwork across all communication efforts.
  • Drive internal enterprise storytelling to connect strategies, initiatives, and campaigns across the organization.
  • Ensure message consistency and alignment across enterprise, divisions, areas, and departments.
  • Foster two-way communication by enabling feedback loops and facilitating dialogue between teammates and leadership.
  • Support communication advisory councils and feedback mechanisms to elevate issues and pulse-check effectiveness.
  • Help manage and develop communication advisory professionals.
  • Coach team members to serve as effective communication advisors to senior leaders.
  • Promote a culture of high performance, continuous improvement, and strategic partnership.

Education Required:

  • Bachelor's degree in Communications, Public Relations, Marketing, Change Management, Journalist or other related field.

Experience Required:

  • Typically requires 7 years experience in strategic communications with a focus on internal communications and change management, with at least 3 years in a leadership role

Knowledge, Skills & Abilities Required:

  • Expertise in change management methodologies such as Prosci, Agile or Lean Six Sigma
  • Ability to drive innovation and foster a culture of continuous improvement
  • Strong communication and stakeholder management skills
  • Ability to develop relationships across functions and the organization

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

  • Premium pay such as shift, on call, and more based on a teammate's job

  • Incentive pay for select positions

  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs

  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

  • Flexible Spending Accounts for eligible health care and dependent care expenses

  • Family benefits such as adoption assistance and paid parental leave

  • Defined contribution retirement plans with employer match and other financial wellness programs

  • Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Skills Required

  • Bachelor's degree in Communications, Public Relations, Marketing, Change Management, Journalism or related field
  • Typically requires 7 years experience in strategic communications with a focus on internal communications and change management
  • At least 3 years in a leadership role
  • Expertise in change management methodologies such as Prosci, Agile or Lean Six Sigma
  • Strong communication and stakeholder management skills
  • Ability to develop relationships across functions and drive innovation and continuous improvement
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The Company
HQ: Charlotte, NC
11,728 Employees
Year Founded: 2018

What We Do

Advocate Aurora Health is the 11th largest not-for-profit, integrated health system in the United States. As a leading employer in the Midwest, Advocate Aurora Health employs more than 75,000 individuals including more than 22,000 nurses. Advocate Aurora is engaged in hundreds of clinical trials and research studies, and is nationally recognized for its expertise in cardiology, neurosciences, oncology and pediatrics. The organization contributed nearly $2.2 billion in charitable care and services to its communities in 2019.

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