He kōrero mō mātou | About Watercare
Ki te ora te wai, ka ora te whenua, ka ora te tangata
When the water is healthy, the land and the people are healthy
There's never been a better time to join Watercare. We're delivering a $15.2 billion, 10-year capital investment programme, the largest in our history, creating opportunities to work on transformative infrastructure, sustainability and digital projects that will shape Auckland's future. With more than $4 million invested every day, you'll be part of work that makes a lasting difference to our communities and environment.
He whakamārama mō te tūranga mahi | About the role
We have an exciting opportunity for a Change Analyst to support the delivery of change and training activities across the Donesafe project on a 6 month contract. Working closely with the Donesafe Change Lead, project team and stakeholders across Watercare, you’ll help prepare our people for the introduction of Donesafe and support them as they transition to new processes and ways of working.
This is a hands-on role where you’ll support change planning, stakeholder engagement, communications, training and readiness activities. You’ll also help gather feedback, track actions and ensure change materials and project information remain accurate and up to date.
Support the Donesafe Change Lead with change and training activities
Assist with change impact and readiness assessments
Help identify impacted teams, roles, processes and ways of working
Support the development and delivery of stakeholder engagement plans
Coordinate workshops, meetings and engagement sessions
Prepare clear and practical communications, presentations and supporting materials
Assist with the development and coordination of training resources and activities
Maintain stakeholder lists, change plans, action registers and project documentation
Gather and analyse stakeholder feedback to identify themes, concerns and areas requiring additional support
Track change readiness, training completion, adoption and other change measures
Support leaders and people managers with information and resources to help their teams through the change
Work with the wider project team to ensure change activities align with key project milestones
Provide wider support to Watercare’s change capability where required
Ngā pūkenga e rapu nei mātou | About you
You’ll be organised, approachable and comfortable working with people across different areas of the business. You’ll have strong attention to detail and be able to turn complex project information into clear, practical communications and resources.
You will bring:
Experience supporting change, transformation, technology implementation or business improvement projects
Strong stakeholder engagement and relationship-building skills
Excellent written and verbal communication skills
Strong planning, coordination and organisational skills
Experience preparing communications, presentations, training materials or project documentation
The ability to gather information, identify themes and present findings clearly
Confidence facilitating meetings, workshops or engagement sessions
Strong attention to detail and the ability to maintain accurate project information
The ability to manage competing priorities in a changing project environment
A collaborative, proactive and practical approach
Experience with health and safety systems, learning and development, or digital change would be advantageous
A change management qualification or familiarity with recognised change methodologies would also be beneficial
Ngā hua mōu | What's in it for you
We offer a competitive salary and staff benefits package including:
• Training and development opportunities
• Life and income protection insurance plans
• Generous parental leave
• Employee discounts at a range of large retailers
Me pēhea te tono mai | How to Apply
Come and join our team! If you are looking for an exciting career opportunity with a fantastic team then please apply online today - careers.watercare.co.nz.
Skills Required
- Experience supporting change, transformation, technology implementation, or business improvement projects
- Strong stakeholder engagement and relationship-building skills
- Excellent written and verbal communication skills
- Strong planning, coordination, and organizational skills
- Experience preparing communications, presentations, training materials, or project documentation
- Ability to gather information, identify themes, and present findings clearly
- Confidence facilitating meetings, workshops, or engagement sessions
- Strong attention to detail and ability to maintain accurate project information
- Ability to manage competing priorities in a changing project environment
- Collaborative, proactive, and practical approach
- Experience with health and safety systems, learning and development, or digital change
- Change management qualification or familiarity with recognized change methodologies
What We Do
At Watercare we’re proud to provide a lifeline service to the people of Auckland, while protecting the environment for future generations. Every day we provide the highest quality drinking water to 1.7 million Aucklanders, and take it away again once it’s been used in the sink or flushed down the loo. Without using chemicals, we treat wastewater to a very high standard and safely return it to the environment. We also plan for new and upgraded infrastructure far into the future to ensure we can meet the needs of our fast-growing city. We operate assets worth more than $9 billion – but it’s our people who are our most valuable assets. Our staff are passionate, motivated and trustworthy people who are the leaders in their fields. They’re not afraid of a challenge and are constantly looking for new ways of improving our processes and the service we offer our customers. If this sounds like you, please visit our careers centre to see our job vacancies and be notified of future opportunities: https://careers.watercare.co.nz
