CES CSM ID 43

Job Description:

Essential Job Functions:
• Manage and nurture client relationships, ensuring that solutions are tailored to meet client needs and drive long-term customer satisfaction.
• Collaborate with cross-functional teams to support the delivery of solutions, focusing on profitable growth.
• Provide support and mentorship to account executives and managers, helping them meet their targets.
• Participate in the development and execution of account strategies, including identifying upsell and cross-sell opportunities.
• Serve as a key point of contact for clients, offering insights and guidance as a trusted advisor.
• Prepare and deliver client reports and proposals to highlight the value of our services.
• Regularly analyze market dynamics and adjust account strategies accordingly.
• Contribute to the organization's presence at industry events and conferences.
Basic Qualifications:
• Bachelor's degree in a relevant field or equivalent combination of education and experience
• Typically, 8+ years of relevant work experience in industry, with a minimum of 3+ years in a similar role
• Demonstrated success in account leadership roles, achieving sales and revenue targets and nurturing client relationships
• Strong leadership and strategic planning abilities, effective communication skills, and a history of driving business growth
• A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications:
• An advanced degree in a relevant field is a plus
• Relevant certifications such as Certified Account Manager (CAM) or Certified Strategic Account Manager (CSAM) are a plus

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.