Certification Specialist

Posted 18 Hours Ago
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66101, Kansas City, KS, USA
In-Office
Entry level
Professional Services • Real Estate
The Role
Perform resident eligibility screening, income verification, initial and annual recertifications, unit move‑in/out inspections, resident relations, leasing/marketing support, and administrative tasks while ensuring compliance with tax‑credit, HUD, REAC/MOR, and Fair Housing requirements.
Summary Generated by Built In

Independent Management Services is a full-service property management and marketing firm, specializing in the revitalization of under-managed multifamily housing developments. Since our founding in 1989, we have expanded our nationwide presence to include over 100 sustainable communities in 11 states focusing exclusively in the affordable and workforce housing sectors. However, our total breath of experience also includes market rate and commercial property management.

We offer competitive salaries commensurate with experience and a comprehensive benefit package. We intend to build a team of individuals, who are self-motivated, willing to learn and grow with our firm. We progressively uphold a professional management team to serve our clients, enhancing our management skills and capabilities. Your progress, training, experience, motivation, attitude, and goals may create many possibilities for career opportunities with our company. If you have superior attention to detail with outstanding communications skills and enjoy a challenging fast pace environment, join our team now!

Responsibilities:

  • Occupancy, marketing, leasing, and resident verification procedures.
  • Collect information from residents for eligibility screening, rent calculation, and income verification.
  • Initial and annual recertification of income for residents.
  • Complete unit inspections prior to move in/out and ensure units are ready for occupancy within deadlines.
  • Receive and resolve resident requests and concerns.
  • Foster positive working relationships with residents while always maintaining a professional demeanor.
  • Administrative support tasks such as filing, typing, answering telephones, and data entry.
  • Reports directly to the Site Manager.

Job Qualifications:

  • Sales-minded individual with attention to detail and strong verbal/written communication skills.
  • Excellent follow-up skills via telephone or email correspondence.
  • Experience with Tax Credit Compliance, EIV, and HUD Section 8 subsidy programs.
  • Knowledge of REAC and MOR compliance.
  • Proficiency with Paycom software and Microsoft Office suite preferred.
  • Experience with RealPage OneSite preferred.
  • Demonstrated track record regarding work attendance and reporting to work timely.
  • Must adhere to Federal Fair Housing Laws.
Qualifications

We offer a competitive salary plus benefits including:

  • Employer paid health and dental insurance (100% employee only) with affordable dependent and family coverage.
  • Voluntary insurance options: Vision, Life, Accident Injury, Long-Term Disability, and Identity Theft.
  • 401(k) with above-average employer matching contribution.
  • Generous paid time off package.
  • Training and employee development program.
  • Among many other employee benefits.

Skills Required

  • Attention to detail and strong verbal/written communication skills.
  • Excellent follow-up skills via telephone or email.
  • Experience with Tax Credit Compliance.
  • Experience with EIV (Enterprise Income Verification).
  • Experience with HUD Section 8 subsidy programs.
  • Knowledge of REAC and MOR compliance.
  • Proficiency with Paycom software.
  • Proficiency with Microsoft Office suite.
  • Experience with RealPage OneSite.
  • Demonstrated reliable attendance and punctuality.
  • Adherence to Federal Fair Housing Laws.
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The Company
0 Employees
Year Founded: 1995

What We Do

Independent Management Services (IMS), incorporated in 1989, provides quality management for affordable housing communities, including homes for senior citizens and people with disabilities. Headquartered in Fenton, Michigan, IMS manages a portfolio of 115 communities and over 14,000 apartment homes across 12 states, offering expertise in asset management, compliance, and professional marketing for various housing developments and commercial real estate.

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