The CEP TPM Intermediary analyst will support the CEP TPM team in Ireland with administration and governance of outsourcing and Information and Communication Technology (ICT) third-party arrangements in accordance with the EBA Guidelines on Outsourcing Arrangements and DORA requirements. The role focuses on maintaining accurate records, coordinating documentation, tracking actions, and supporting governance processes to ensure regulatory compliance.
Responsibilities:
Outsourcing Administration
Maintain the Outsourcing Register and ensure information is accurate and up to date.
Record new outsourcing and ICT third-party arrangements.
Update supplier information, contract dates, service descriptions, and ownership details.
Monitor contract renewal and expiry dates and notify relevant stakeholders.
Ensure required documentation is stored within approved repositories.
DORA Administration Support
Maintain records relating to ICT third-party service providers.
Assist with collecting documentation required under DORA.
Support the maintenance of information required for the Register of Information.
Track completion of due diligence documentation.
Assist with gathering evidence for ICT third-party oversight activities.
Governance Support
Schedule governance meetings relating to outsourcing and third-party risk.
Prepare meeting packs and agendas.
Record meeting minutes and action items.
Track completion of governance actions.
Maintain governance documentation.
Documentation Management
Ensure contracts, risk assessments, exit plans and due diligence documents are correctly filed.
Monitor document version control.
Ensure documentation follows internal record management standards.
Support document retrieval for audits and regulatory reviews.
Coordination
Liaise with Procurement, Legal, Risk, Compliance and business owners.
Coordinate requests for missing information.
Follow up outstanding actions.
Support onboarding of new third-party providers.
Reporting
Outstanding documentation
Governance actions
Register completeness
Maintain dashboards and trackers.
Audit and Regulatory Support
Assist during internal audits.
Provide requested documentation.
Support regulatory information requests.
Maintain evidence of compliance activities.
Qualifications:
- 5 to 12 years of relevant experience
- Experience with process improvement
- Experience in outsourcing governance and management
- Experience with reporting tools preferred
- Proficient computer skills with a focus on Microsoft Office applications including Microsoft Excel
Education:
- Bachelor’s degree/University degree or equivalent experience
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Job Family Group: Corporate Services------------------------------------------------------
Job Family:Supply Chain------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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Skills Required
- 5 to 12 years of relevant experience
- Experience with process improvement
- Experience in outsourcing governance and management
- Experience with reporting tools
- Proficient computer skills, including Microsoft Office and Microsoft Excel
- Bachelor’s degree, university degree, or equivalent experience
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
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