Country Manager & CEO, Tensec Mexico

Founded in 2023, Tensec is a well-funded global fintech that enables small and medium-sized businesses (SMBs) to enter global trade by giving them access to cross-border financial services that are user-friendly, efficient, and secure.

Tensec founders have driven startups from foundation to exit, built decacorns, and led global teams at companies such as PayPal, Rapyd, Credit Karma, Facebook/Meta, MercadoLibre Goldman Sachs, Visa, Mastercard, and American Express. We’re putting together a world-class team to disrupt the $150 trillion cross-border b2b financial services industry by providing SMBs the financial strength to participate and win in the global economy.

We believe that successful companies and teams are directly correlated to a company's cultural DNA.  At Tensec, we make a deliberate effort to create values and foster a culture able to unleash both human and organizational potential. We strongly believe that the best business results derive from teams that have a strong identification with a mission, push themselves to the edge, and love what they do. 

The Tensec team is diverse and global, with members in New York, Palo Alto, Sao Paulo and Mexico City.  We are funded by top venture capital firms such as Costanoa Ventures, Montage Ventures, Quiet Capital, Ignia Partners, Endeavor and Cambrian Ventures.

Tensec is looking for an experienced and visionary fintech leader to build a world-class team in Mexico, cater to our existing local clients and drive our growth strategy and operational excellence in the region. This strategic role reports to the Co-Founder and Global Chief Executive Officer and requires an experienced leader with a deep understanding of financial technology, financial operations, local regulatory compliance, and foreign exchange markets to ensure seamless, compliant, and customer-focused cross-border payment processes. 

The Mexico Country Manager/CEO will play a pivotal role in positioning the company as the leading cross-border payment solution for SMBs in Mexico and will drive Tensec’s vision while ensuring profitability, market competitiveness, and alignment with the global strategy. This role is for those fintech leaders with excellent management skills and driven by the thrill of creating something new, the excitement of uncertainty, and the ambition to redefine an industry. 

Location: Mexico City or Monterrey

Positions in our hubs are hybrid and include core working days of Tuesday and Wednesday in the office. We provide flexible work options based on distance from our hubs. Tensec believes in the power of face-to-face, personal connection. As a result, we prioritize in-person candidates.

Key Responsibilities:

• Strategic Leadership & Market Growth

  • Develop and execute the country-specific strategy in alignment with the company’s global vision and objectives.

  • Identify and pursue new business opportunities, partnerships, and strategic alliances to enhance market share and revenue growth.

  • Act as the primary spokesperson for the company in Mexico, representing the brand at industry events, conferences, and with the media.

• Customer and Partner Relationships

  • Build and nurture strong relationships with key customers, ensuring a deep understanding of their needs and helping them succeed with Tensec.

  • Collaborate with banking partners, financial institutions, and payment networks to enhance product offerings and improve service delivery.

• Financial and Operational Management

  • Own and drive the country’s P&L, ensuring sustainable growth, profitability, and cost efficiency.

  • Set and achieve financial targets, including revenue, EBITDA, and market share goals.

  • Oversee the day-to-day operations to ensure optimal performance and seamless service delivery to customers.

• Regulatory Compliance & Risk Management

  • Ensure strict adherence to all local regulatory and legal requirements, including AML, KYC, and data privacy regulations.

  • Maintain proactive relationships with local regulatory bodies and ensure timely reporting and compliance audits.

• Team Leadership & Culture Building

  • Build, develop, and lead a high-performing, diverse, and motivated team across functions such as sales, operations, compliance, and customer support.

  • Foster a culture of accountability, innovation, and customer-centricity within the organization.

  • Actively mentor and develop leadership talent within the country team to ensure a strong succession pipeline.

Qualifications:

• Bachelor's degree in Finance, Business Administration, or a related field (MBA preferred).

• 10+ years of leadership experience in the financial services or fintech industry, with a strong background in global transaction banking or cross-border payments.

• Deep understanding of the Mexican financial ecosystem, including regulatory frameworks and payment systems. 

• Experience in high-growth fintechs, ideally in companies focused on cross-border financial services.

• Has built and managed high-performance teams.

• Strong Business Development background.

• Fluency in English and Spanish (both verbal and written).

• Great to have: product background; nearshoring experience.

Skills:

• Strategic thinker with the ability to translate a vision into actionable goals.

• A "hustler" who finds practical solutions to difficult problems

• Excellent communication, negotiation, and relationship-building abilities.

• Customer-focused with a commitment to providing high-quality service.

• Detail-oriented with a high level of accuracy.

Benefits:

• Our rewards philosophy includes fair, equitable, geo-based compensation that is performance- and potential-based. Our compensation packages are competitive based on robust market research and are a combination of a cash salary, equity, and benefits. 

• Equity options: As our Mexico CEO/GM, you'll have a stake in our future success.

• Tensec is a developmental organization. We are organized around the simple but radical conviction that we will best prosper as a company when we are collectively aligned with our people’s professional growth, and we weave our people’s development into the daily fabric of our operations. We will invest and expect you to dedicate time to coach, mentor and be mentored and to technical subjects and courses of use to your professional growth. 

• Paid time off every year, which we also highly encourage you to take.

• Medical, dental, and vision plans.

• Mental health coverage.

• Stipend to use towards your personal professional development.

Tensec is a diverse and inclusive company committed to growing a diverse and inclusive team. We invite people of all backgrounds and identities to apply.