Centre Manager

Posted 8 Days Ago
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Shoreham-by-Sea, Adur, West Sussex, England, GBR
In-Office
Senior level
Pet • Social Impact
The Role
Lead and develop the centre management team, staff and volunteers to rehabilitate and rehome dogs. Manage site operations, welfare standards, health & safety, budgets, fundraising, volunteering strategy, marketing and stakeholder relationships to maximise rehoming outcomes.
Summary Generated by Built In
Ready to lead a busy rehoming centre where your leadership can make a lasting difference to the welfare of dogs?

We are looking for a Centre Manager to join Shoreham by Sea Rehoming Centre. As Centre Manager you will lead and develop a passionate team dedicated to rehabilitating and rehoming dogs, ensuring every dog in our care has the best chance at a happy, forever home. Using your management skills you'll take charge of the many moving parts in an effective centre and drive a culture with rehoming at its heart, minimising the time dogs spend in our care by championing case progression through effective veterinary and behaviour rehabilitation, marketing and promotion of dogs and sector-leading customer experience. 
This opportunity also has the option to be a live-in role where on-site accommodation would be provided. 

What does this role do?
 As Centre Manager, you will:
  • Lead, manage and develop the centre management team and, through them, the wider team (staff and volunteers) in line with Dogs Trust policies and practices. 
  • Be responsible for the site, including any veterinary facilities, ensuring its security, upkeep and maintenance. You'll also be responsible for the health and safety of centre, staff, volunteers, dogs and visitors.
  • Maximise rehoming opportunities using the centre’s facilities and Dogs Trust website and take responsibility for the implementation of strategic initiatives to promote the homing of individual dogs, types of dogs (such as long stay dogs) or Dogs Trust as the first choice for dog rescue. 
  • Ensure that all Dogs Trust operational and administrative procedures are implemented effectively and in accordance with standard operating procedures.
  • Ensure the highest welfare standards are maintained in accordance with Dogs Trust policies and procedures for the intake, rehabilitation and rehoming of dogs within the centre and in home environments.
  • Responsible for the development and management of the centre budget, including the preparation of budgets and forecasts, and ensuring the centre operates within agreed limits. 
  • Use data generated for the site to make recommendations and decisions that will improve all aspects of the centre’s operation and be responsive to the needs of the local community. 
  • Work closely with national and local fundraising teams to develop and implement fundraising campaigns in local communities. 
  • Work closely with central and local volunteering teams to ensure that volunteers have a positive experience in centres.
  • Develop strong working relationships with the leadership network across Dogs Trust including working with the Regional Head of Rehoming Operations and the wider Rehoming network to ensure that the centre acts as part of a collaborative and cohesive network.
Please refer to the job description to see the full list of responsibilities. 

Could this be you?
To be successful in this role, you'll be an motivated manager who has experience leading large diverse teams including performance management. You'll be used to delivering targets and working with different teams to achieve organisational objectives.
You will have excellent interpersonal and communication skills and will be able to work with a wide range of stakeholders, motivating colleagues and handling sensitive and difficult conversations with members of the public.
You'll be very comfortable around dogs and used to handling a wide variety of breeds including those with a variety of behavioural issues, with knowledge and understanding of welfare needs.
You will have worked within budget management and be comfortable setting budgets and controlling expenditure within agreed budgets and accounting for cash. You will have experience of developing and implementing volunteering strategy's in consultation with central teams to maximise the potential of volunteering. You will have strong time management and organisation skills with the ability to manage a varied workload.
Interviews are provisionally scheduled for 30th July at Shoreham by Sea Rehoming Centre.

About
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Skills Required

  • Experience leading large diverse teams including performance management
  • Track record of delivering targets and working cross-functionally to meet organisational objectives
  • Excellent interpersonal and communication skills, including handling sensitive public conversations
  • Comfortable handling dogs of various breeds including those with behavioural issues; knowledge of welfare needs
  • Experience preparing and managing budgets, controlling expenditure and accounting for cash
  • Experience developing and implementing volunteering strategies in consultation with central teams
  • Strong time management and organisational skills with ability to manage varied workload
  • Knowledge of site management responsibilities including health and safety, security, upkeep and maintenance
  • Ability to use site data to make operational recommendations and improvements
  • Experience working with fundraising and community engagement activities
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The Company
1,381 Employees
Year Founded: 2014

What We Do

Dogs Trust is the UK's largest dog welfare charity, founded in 1891. Their mission is to ensure a better life for every dog by providing rehoming services, veterinary care, behaviour support, and education. Powered by a dedicated community of staff and volunteers, they work tirelessly to improve the lives of dogs across the UK and internationally, campaigning for better treatment and ensuring every dog receives the care and love they deserve.

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