Centre Head

Posted 6 Days Ago
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Pune, Maharashtra, IND
In-Office
Mid level
Edtech • Social Impact
The Role
Manages end-to-end training centre operations, including training delivery, admissions, mobilization, assessments, placements, team supervision, reporting, compliance, and stakeholder engagement. The role coordinates with employers, NGOs, institutions, and community partners; oversees student progress and grievances; supports government and CSR skill development projects; and ensures achievement of centre targets.
Summary Generated by Built In
Key Responsibilities
  • Manage overall operations and administration of the training centre.

  • Ensure smooth execution of training programs, mobilization activities, assessments, and placement processes.

  • Lead and monitor centre team including trainers, mobilisers, placement coordinators, and support staff.

  • Achieve centre targets related to admissions, training, certifications, placements, and retention.

  • Build and maintain relationships with corporates, local employers, NGOs, educational institutions, and community stakeholders.

  • Conduct employer engagement activities and coordinate placement drives, interviews, and job fairs.

  • Monitor student attendance, batch progress, documentation, and MIS reporting.

  • Ensure quality delivery of training as per organizational and project guidelines.

  • Handle student counselling, grievance management, and parent interactions whenever required.

  • Plan and execute field activities, awareness campaigns, and community outreach programs for mobilization.

  • Maintain centre infrastructure, discipline, compliance, and audit readiness.

  • Prepare and submit daily, weekly, and monthly reports to management.

  • Support implementation of government and CSR skill development projects.

Required Skills
  • Strong leadership, team handling, and operational management skills.

  • Good communication and presentation skills in English, Hindi, and Marathi.

  • Knowledge of skill development ecosystem, training operations, and placement processes.

  • Ability to coordinate with corporates and external stakeholders.

  • Strong problem-solving, planning, and multitasking abilities.

  • Good knowledge of MS Office, MIS management, and reporting.

  • Target-oriented with ability to manage multiple responsibilities.

Qualification & Experience
  • Graduate/Post-Graduate in Management, Commerce, Social Work, or related field.

  • Minimum 3–5 years of experience in centre operations, project management, skill development, training, or placement activities.

  • Prior experience in NGO, CSR, or vocational training sector preferred.

  • Experience in team handling and stakeholder management is mandatory.



Skills Required

  • Graduate or postgraduate degree in Management, Commerce, Social Work, or a related field
  • 3–5 years of experience in centre operations, project management, skill development, training, or placement activities
  • Experience handling teams
  • Stakeholder management experience
  • Strong leadership, operational management, communication, planning, and problem-solving skills
  • Fluency in English, Hindi, and Marathi
  • Knowledge of skill development, training operations, placement processes, MS Office, MIS management, and reporting
  • Prior experience in NGO, CSR, or vocational training sectors
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The Company
HQ: Gurugram
694 Employees
Year Founded: 2004

What We Do

NIIT Foundation is a not-for-profit education society established by the promoters of NIIT in 2004. Its educational initiatives expand access to learning, particularly for girls, and support sustainable career opportunities for people across a wide age range. The foundation reports large-scale impact, including more than two million beneficiaries certified in FY25 and over 80,000 young people receiving job offers.

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