This role involves analyzing historical data and forecasting future demand, as well as developing staffing plans and schedules that optimize the use of available resources. The Centralized Scheduling Planner monitors employee productivity and adjusts staffing levels and schedules as needed to ensure that service levels are met. Planners are also responsible for accurately tracking refusals/turndowns of shifts. Planners make use of all applications available to track and properly record information related to scheduling.
Responsibilities- Develop and optimize weekly schedules for various departments based on business needs and labor standards
- Observe departments to understand business volumes and staffing needs/opportunities
- Coordinate with department heads to ensure proper staffing levels and effective use of resources
- Monitor and adjust schedules as needed to ensure optimal coverage and staffing levels
- Review and approve time-off requests, schedule changes, and shift swaps
- Communicate weekly shifts available and scheduling changes to team members
- Collaborate with HR to ensure compliance with labor laws, company policies, and collective bargaining agreements
- Use Virtual Roster and UKG to manage scheduling standards
- Analyze scheduling data and make recommendations for improvements in efficiency and productivity
- Assist the Scheduling Manager in all scheduling and administrative responsibilities for the assigned areas of the Property/Region
- Assist the Scheduling Manager with any special assignments, such as in-house training, reporting, or other administration
- Must be 21 years of age or older
- High school diploma or equivalent; bachelor's degree preferred
- Minimum of 2 years of experience in a scheduling or administrative role, preferably in the gaming industry
- Proficient in Microsoft Office Suite with entry-level Excel knowledge
- Excellent organizational, analytical, and problem-solving skills
- Strong communication and interpersonal skills; effective in both written and oral English
- Ability to work under pressure, handle multiple tasks simultaneously, and work independently or as part of a team
- Knowledge of labor laws, collective bargaining agreements, and related regulations
- Flexible schedule with the ability to work nights, weekends, varied shifts, and holidays
ADDITIONAL REQUIREMENTS
- Must be able to handle a heavy business volume, multitask responsibilities, and solve problems in a timely manner
- Must tolerate areas containing secondhand smoke
- Must be able to lift and carry 25 pounds, bend, crouch, kneel, twist, and work at a desk/counter
- Must respond to visual and aural cues and have manual dexterity to operate all office equipment
- Must be able to maneuver around the office and property
- Must be adept at using a personal computer, phones, and copier
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
Skills Required
- Must be 21 years of age or older
- High school diploma or equivalent
- Bachelor's degree
- Minimum of 2 years of experience in a scheduling or administrative role
- Experience in the gaming industry
- Proficient in Microsoft Office Suite
- Entry-level Excel knowledge
- Knowledge of labor laws and collective bargaining agreements
- Excellent organizational, analytical, and problem-solving skills
- Strong written and oral communication and interpersonal skills
- Flexible schedule with ability to work nights, weekends, varied shifts, and holidays
- Ability to lift and carry 25 pounds and perform physical tasks (bend, crouch, kneel, twist)
- Tolerance of secondhand smoke
- Adept at using personal computer, phones, and copier
- Experience using Virtual Roster and UKG for scheduling
What We Do
Caesars Entertainment is one of the world's most diversified casino-entertainment providers and the most geographically diverse U.S. casino-entertainment company. Since its beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment's resorts operate primarily under the Caesars®, Harrah's® and Horseshoe® brand names. Caesars Entertainment's portfolio also includes the Caesars Entertainment UK family of casinos. Caesars Entertainment is focused on building loyalty and value with its guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars Entertainment is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry. Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.









